OCEAN - Crew Purser

Viking was founded in 1997 and has grown to be the leading small ship travel company, offering destination-focused river, ocean and expedition voyages on all seven continents. Designed for experienced travelers with interests in science, history, culture and cuisine, Chairman Torstein Hagen often says Viking offers guests The Thinking Person’s Cruise® in contrast to mainstream cruises.

With more than 250 awards to its name, the company currently operates a fleet of state-of-the-art ships that have received numerous accolades since their launch from industry experts and travelers alike. For the second year in a row, Viking was voted the #1 River Line and the #1 Ocean Line by Condé Nast Traveler in the publication’s 2022 Readers’ Choice Awards. Viking was also named #1 for both Rivers and Oceans by Travel + Leisure in the 2022 World’s Best Awards making it the only cruise line to reach the top of its categories in both publications in the same year.

ROLE OVERVIEW

Part of our Hotel Administration team on our Ocean vessels, the Crew Purser  efficiently manages all crew related financial and administrative matters onboard the ship and ensures that these matters are carried out in accordance with Viking’s STAR Service Standards. The Crew Purser reports to Hotel Purser and Associate General Manager.

WHAT YOU WILL DO ON BOARD

• Manages all crew related administrative and financial matters onboard.
• Liaise with Crewing, Port Agents and travel agents for crew movements and CIQ formalities.
• Manage the completion of the signing on/off process for all crew members in MXP; ensure that crew passports hold valid visas and ensure that all necessary information is accurately loaded into MXP.
• Ensure the accurate completion of crew files including certification, travel documents, personal details, etc.
• Prepare and administer accurate payroll and onboard crew accounts; process crew cash advances and ShipMoney requirements, as per company guidelines and Standard Operating Procedures.
• Prepare and submit end of month financial reports; maintain accurate cash floats.
• Maintain crew manifests for onboard safety regulations and international requirements (i.e. Shore Passes etc.); ensure that crew passports and Seaman’s Books are maintained and valid.

WHY JOIN VIKING? 

Elevate Your Career 
Regardless of where you are on your career journey, Viking can help you in reaching new destinations with: 

• Paid training program in skills and approach to premium hospitality services 

• On-the-job coaching to help you advance rapidly  
• A lifelong network of hospitality professionals from many different countries 
• Internal transfer opportunities to River, Ocean and Expedition ships 

On board our ship 

• Lodging, meals, unlimited Wi-Fi, uniforms, and laundry are free of charge for all crew members 
• Crew cabins with only 2 berths (you will have one roommate). 
• Travel to/from the ship provided by Viking 
• Crew-only deck, dedicated recreational spaces and activities 
• Access to use the guest fitness center during certain hours 

Employee benefits 

• Referral program 
• Loyalty bonuses 

• Tax-free salary

ABOUT YOU

• A required minimum of two years’ experience as a Crew Purser/Crew Manager/Crew Services Manager/Shipboard Personnel Manager.
• Fluent in English - must be able to address any kind of information in an adequate manner with excellent oral and written English communication skills – the ability to speak an additional language is an advantage.
• Must have in-depth knowledge of clearance and visa requirements in international waters, for crew embarkation and disembarkation.
• Must have a financial background, relative to payroll and accounting; strong administration skills are preferred and proficiency with PC based databases, spread sheets, and word processing systems is required.
• Guest-focused, service-oriented, positive personality, professional appearance.
• Must confidentially handle all communications, including written, email, and phone.
• Flexible, stress resistant, committed team player and exceptional work ethic is required; must demonstrate the ability to work independently.

APPLICATION AND JOB RELEVANT INFORMATION
Our roles will be subject to our appearance standards (including in relation to visible tattoos) and employees are expected to project a professional image at all times. Visible tattoos are not permitted. Tattoos concealed with make-up, skin-colored sleeves or any covering other than the company uniform will still be considered visible for the purposes of our appearance standards. Exemptions to this may be considered on a case-by-case basis where appropriate. Tattoo removal may not result in successful employment and therefore is not encouraged and is the candidate’s personal decision. Furthermore, any offer of employment is subject to you passing all mandatory medical examinations as required by the company.  For further information, please contact our recruiting team.

DISCLAIMER
As part of any recruitment process, Viking collects and processes personal data relating to job applicants. We are committed to being transparent about how we collect and use that data and to meeting our data protection obligations. If you would like to find out more about how your information will be used, please view the privacy notice on our careers page.