Food Safety Operations Manager

JOB PURPOSE

We are looking for an experienced and dedicated Food Safety professional to join our UK Public Health team. In this opportunity you will provide food safety guidance and training resources within the ISO22000 food safety management system to crew members and managers across the MSC Cruises fleet.

KEY ACCOUNTABILITIES

· Promote a positive culture of food safety and continuous improvement during interaction with the fleet and shoreside offices.

· Develop, update, implement, and maintain food safety policies, procedures, internal inspection guidelines, and training materials to meet the requirements of ISO 22000 and the health authorities where fleet vessels operate.

· Work with the ISO22000 Manager and Internal Auditor to apply lessons learned to update onboard policies and procedures.

· Manage a team of travelling supervisors to inspect, audit, and train vessel management.

· Interact directly with onboard managers involved in food safety, especially F&B Directors and Public Health Officers.

· Assist vessels with root cause analysis and corrective actions for any nonconformities identified during internal and external audits and inspections and apply lessons learned to the fleet.

· Establish and maintain a training matrix for food safety internal and external training for all positions onboard that have food safety responsibilities.

· Support the Head of Food Safety for any potential foodborne illness outbreaks and any recalls of food products.

· Work with other shoreside departments that have impact on onboard food safety operations.

· Work with the technical public health team regarding external health inspections and corrective action statements.

QUALIFICATIONS

· Fluent oral and written English, other languages, especially Italian, is beneficial.

· Food science or similar education, 3 years of experience in major catering operations may replace formal education.

· Level 3 HACCP and Level 3 Food Hygiene in catering and experience with ISO or FSSC 22000

· Knowledge of EU ShipSan, US Vessel Sanitation and Brazil ANVISA food safety requirements

VISA REQUIREMENTS

· Right to work in the UK is preferred.

· International travel is expected