MSC Cruises

Shop Seller

Recruiter:
MSC Cruises
Category:
Retail Jobs
Position:
Retail Salesperson
Published:
July 18, 2025

Where passion meets opportunity

The best of your adventures is the one you have yet to sail!

Your Purpose

Embark on an exciting career with us as a Shop Seller aboard our  cruise ships. 

 Your role will be to deliver an exceptional shopping experience to our guests, offering high-quality products that enhance their voyage.  

Through your passion for customer service and expert sales techniques, you will contribute to creating memorable moments for travelers from all over the globe.  

Join us and bring joy to our guests by transforming every visit to our onboard shops into a delightful experience. 

Your Impact

Your contributions will directly enhance the guest experience on board. By understanding our guests’ preferences and presenting them with tailored recommendations, you’ll drive sales while fostering customer satisfaction. Your role is vital in maintaining our reputation for excellence, as you represent the brand with professionalism and enthusiasm. Every sale you make not only supports our business goals but also elevates the joy of traveling for our guests. 

Your Journey So Far

To succeed in this role, you’ll need: 

Proven experience as Shop Seller, demonstrating your ability to excel in a dynamic, multicultural environment. 

Sales Expertise: You’ve successfully met or exceeded sales targets by delivering outstanding service and understanding guest preferences. 

Customer Engagement: You have developed exceptional interpersonal skills, connecting with guests from diverse backgrounds and creating memorable shopping experiences. 

Adaptability: You’ve mastered the unique challenges of life at sea, maintaining high levels of professionalism and enthusiasm in every interaction. 

Your Essentials

To succeed in this role, you’ll need: 

Sales Expertise: Proven track record in retail, particularly in an onboard setting, with a focus on delivering personalized service. 

Language Skills: Fluent in English, proficiency in any other European language is a plus. 

Interpersonal Skills: Outgoing, approachable, and able to build strong rapport with guests. 

Adaptability: Thrives in the unique environment of a cruise ship, embracing the fast-paced, ever-changing nature of the role. 

Team Player: Works collaboratively with colleagues to ensure smooth operations and exceptional service delivery. 

 

If you have the passion for beauty, sales, and providing an unforgettable guest experience, we want you to join our team. Apply now to start your journey with us, and experience the excitement of working on the open seas while delivering excellence in beauty and retail service. We look forward to welcoming you aboard! 

Our commitment

We are committed to building a future that values diverse perspectives, embraces the world beyond borders, and fosters an inclusive environment where every individual feels valued, respected and empowered to be their authentic selves. Our commitment extends to taking meaningful, measurable actions that have a long-term positive impact on our guests, our employees and our planet.

 

Ready to turn your passion into something extraordinary? Join us at MSC Cruises, where new opportunities await. Apply today to be part of a global team that is pushing boundaries and achieving something remarkable. Your journey starts here!

MSC Cruises

MSC Cruises

www.careers.msccruises.com

JOIN US AND SEE HOW MUCH YOU CAN GROW!

MSC Cruises has grown exponentially since 2003. In such a short time, we have built a fleet of 21 modern and most environmentally advanced ships!

With our constant expansion, our fleet will grow in capacity with the arrival of eight new ships in three different classes by 2027.

One of our latest ships – MSC World Europa – was delivered in 2022, inaugurating the World Class. It is our largest cruise ship to date, with a capacity of over 6,700 passengers, served by more than 2,000 crew members.

In 2022 we also inaugurated the MSC Seascape which features new immersive high-tech entertainment with innovative technology that provides guests with endless leisure options.

From 2023 MSC Cruises will enter the Luxury segment by launching its first of four Explora Journeys ships. The ships will be equipped with the best and latest environmental technology and bestowed with a highly-innovative design.

Career Opportunities

With four new mega-ships and four Luxury ships to be built and delivered between 2023 and 2027, the biggest and most important challenge for MSC Cruises is to find, recruit and train a high number of new crew members needed to provide the service, fun and safety that have become hallmarks of MSC Cruises.

This massive project is already well under way. The Human Resources Team is not only working to recruit the best talents but is also visiting our manning agencies and hiring partners around the world to ensure that the right people and facilities are in place to prepare this ‘army’ of new crew members for their life at sea.

We need motivated and ambitious crew members who work with passion and understand the value of a smile.


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