Director - Human Resources Business Partner

Where passion meets opportunity

The best of your adventures is the one you have yet to sail!

Your Purpose

MSC Cruises, the world’s third largest cruise line brand, is expanding its Human Resources team in the USA. Reporting to the Vice President Human Resources, U.S., the Director, HRBP will lead a best-in-class talent agenda and build new capabilities in a fast-paced, rapidly growing market for the global company. This position requires a seasoned HR professional who will be a thought partner to the leadership team, bringing best practices to the region and collaborating closely with other markets to ensure MSC is well positioned to attract, develop and retain top talent. The Director, HRBP will bring analytical rigor to align the people agenda to ROI and business results. S/he will be a champion of culture, continuing to shape mission and values and leading with “people first”. This role is equal parts strategy and execution, and a successful HR leader will be able to find the right involvement in the details that really matter.

The Director, HR Business Partner will directly influence organizational effectiveness, workforce planning, and talent optimization to support the company’s success. Reporting to the Vice President, Human Resources at MSC Cruises USA this role will play a strategic role in driving business growth and performance by aligning human resources strategies with the objectives of assigned business groups.

This is a hybrid position requiring 3 days per week in the office, in Miami.

Your Impact

• Oversee all strategic and operational HR functions—including employee engagement, learning & development, performance management, organizational design, and total rewards—ensuring alignment with business objectives and scalable growth.
• Act as the primary HR advisor on all people-related matters, influencing key decisions that drive productivity, talent retention, and organizational effectiveness.
• Create, monitor, and report on HR metrics and KPIs to inform data-driven decisions and demonstrate HR's impact on business performance.
• Oversee the development and maintenance of organizational charts and workforce budgets, partnering with Finance and business leaders to manage labor costs, optimize workforce planning, and ensure alignment with strategic and financial goals.
• Lead the design and execution of talent reviews and formal succession plans to build strong leadership pipelines and mitigate talent risks.
• Develop organizational structures and workforce strategies that support future growth, market agility, and operational excellence.
• Partner with senior leadership to drive engagement strategies and improve service delivery and productivity.
• Supervises and provides leadership to the HR team; assists with resolution of employee relations, compensation, and benefits questions, concerns and issues
• Foster a culture of communication, coaching, and alignment across departments to drive shared accountability and business success.

Your Journey so far

• Demonstrated track record of driving HR initiatives that deliver measurable business impact, such as improved employee engagement, cost savings, or increased organizational performance.
• Master’s degree preferred.
• Proven experience leading and developing a team of HR professionals.
• Exceptional verbal and written communication skills.
• Strong interpersonal, negotiation, and conflict resolution abilities.
• Demonstrated ability to thrive in a fast-paced, high-growth environment.
• High attention to detail with a continuous improvement mindset; skilled at influencing change and navigating ambiguity.

Your Essentials

Information about visa requirements if any:

• US Passport or US Permanent Resident
• MSC Cruises is an E-Verify employer

MSC Cruises USA is an equal opportunity employer that complies with all applicable federal, state, and local laws, rules and regulations. It is our policy to employ and promote qualified candidates without discrimination on the basis of race, color, sex, age, origin, sexual orientation, marital status, disability or any other characteristic protected by law. Our hiring decisions are based solely on merit, qualifications and business needs.

Our commitment

We are committed to building a future that values diverse perspectives, embraces the world beyond borders, and fosters an inclusive environment where every individual feels valued, respected and empowered to be their authentic selves. Our commitment extends to taking meaningful, measurable actions that have a long-term positive impact on our guests, our employees and our planet.