IT Talent Development & Agile Specialist

Job Purpose

MSC Cruises is the world’s third-largest cruise brand as well as the leader in Europe, South America, the Gulf region, and Southern Africa with more market share in addition to deployed capacity than any other player. It is also the fastest-growing global cruise brand with a strong presence in the Caribbean, North America, and Far East markets. Headquartered in Geneva, MSC Cruises is one of the two brands that sit within the Cruise Division of MSC Group, the leading privately held Swiss-based shipping and logistics conglomerate with over 300 years of maritime heritage. MSC Cruises – the contemporary brand - has a modern fleet of 23 cruise ships with two new vessels due to be launched in 2026 and 2027.

MSC Cruises, the 3rd largest cruise operator globally, is seeking a dynamic and forward-thinking IT Talent & Agile Specialist with a strong technological background. This hybrid role combines the strategic development of IT talent with hands-on Agile coaching, aimed at enhancing the growth, performance, and agility of our tech teams. The ideal candidate will play a key role in fostering an Agile mindset, implementing best practices, and driving continuous improvement across the organization.

Key Accountabilities

Talent Development
•    Identify skill gaps and curate targeted training programs (internal/external) for upskilling and reskilling.
•    Partner with HR and leadership to define learning paths, certifications, and growth opportunities for technical talent.
•    Lead technical mentorship programs, communities of practice (CoPs), and knowledge-sharing initiatives.
•    Monitor and analyze talent development metrics (e.g., skill progression, certification rates, engagement).
•    Support recruitment and onboarding by clarifying roles, mapping progression paths, and conducting capability assessments.

Agile Expertise & Coaching
•    Lead Agile maturity assessments and develop tailored growth plans.
•    Coach individuals, teams, and leaders on Agile principles, frameworks (Scrum, Kanban, SAFe, etc.), and best practices.
•    Facilitate Agile workshops and continuous improvement sessions.
•    Guide the organization in scaling Agile practices, ensuring alignment across teams, departments, and business goals.
•    Foster a culture of collaboration, transparency, and customer-centricity.
•    Identify barriers to Agile adoption and propose actionable solutions to remove organizational blockers.

Agile Technical Practices Coaching
•    Coach teams on technical Agile practices, including Continuous Integration / Continuous Delivery (CI/CD), Test-Driven Development (TDD), Automated testing strategies, Infrastructure as Code (IaC).
•    Champion DevOps culture and promote cross-functional collaboration between development, operations, and security.
•    Facilitate Agile technical workshops and knowledge-sharing sessions.

Qualifications

•    3+ years in IT talent development, learning & development, or organizational development within a tech environment.
•    5+ years of experience as an Agile Coach, Scrum Master, or Agile Practitioner.
•    In-depth knowledge of Agile frameworks (Scrum, Kanban, SAFe, etc.) and demonstrated experience in applying them in complex settings.
•    Strong facilitation, coaching, and mentoring skills across both technical and non-technical audiences.
•    Proven experience in designing competency models, skills frameworks, and career development programs.
•    Excellent communication and stakeholder management skills.
•    Agile certifications (e.g., SAFe Program Consultant (SPC), Certified Agile Coach (ICP-ACC), Certified Scrum Master (CSM) are highly desirable.

VISA Requirements

Right to work in Italy.