MSC Cruises

Head of Business Development, Luxury Accounts

Recruiter:
MSC Cruises
Category:
Land Based Jobs
Published:
August 11, 2025

Your Purpose

Explora Journeys is a vibrant, cosmopolitan, European luxury brand, imagined in the heart of Swiss hospitality in Geneva. Leveraging our parent company MSC Group’s hundreds of years of maritime expertise, our fleet of six luxury ships (four currently in the pipeline) are being built and designed in a totally different and unique way.   

Explora Journeys is redefining ocean travel for the discerning traveller. Our European luxury lifestyle brand offers a unique blend of refined discovery and slow travel, designed for those who seek deeply meaningful experiences at sea and ashore.

We are seeking a dynamic and well-connected Head of Business Development, Luxury Accounts to expand our presence within the yet-to-cruise market. This role will be instrumental in establishing and growing relationships with non-traditional luxury partners, developing bespoke partnerships that extend far beyond the traditional cruise distribution landscape.

Your Impact

•    Strategic Growth:
Identifies, builds and nurtures relationships with new-to-cruise luxury consumers & travel partners through strategic partnerships in the UK & Ireland. 
•    Partnership Development:
Initiates and leads high-value collaborations that align with Explora Journeys’ values and elevate brand awareness among affluent, non-cruise audiences - including but not limited to golf clubs, private member clubs, luxury brands, lifestyle collectives and affinity groups.
•    Sales Activation:
Develops and implements tailored sales plans that convert affluent prospects into loyal guests, utilising co-branded activations, private events, and referral partnerships.
•    Account Management:
Maintains and grows a portfolio of top-tier luxury accounts, ensuring relationship depth, performance growth and long-term brand advocacy.  
•    Market Intelligence:
Monitors UK luxury travel trends, emerging HNW/UHNW audiences, and competitor movements to inform strategy and stay ahead of the curve.
•    Cross-functional Collaboration:
Collaborates closely with the UK Sales Team, PR & Marketing, the Explora Experience Centre and the wider Commercial & Brand organisation to ensure consistent service and partnership delivery across all channels. Efficiently manages budgets with a focus on ROI, delivering detailed reporting and performance analysis to support strategic initiatives and activations.

Your Journey so far

•    Minimum 5–10 years of experience in luxury sales, ideally with exposure to luxury hospitality, experiential travel, private clubs, or lifestyle brands.
•    A well-established network within the UK’s high-net-worth ecosystem and an intuitive understanding of the luxury consumer mindset.
•    Entrepreneurial spirit with a proven track record of creating and converting new business opportunities outside traditional channels.
•    Confident presenter and relationship builder, comfortable engaging senior stakeholders and representing the brand at high-level events.
•    A passion for curated, meaningful travel and a belief in the power of the ocean to transform and connect.
•    Self-starter, strategic thinker, and commercially driven with an eye for brand fit and partnership potential.
•    Proficiency in Salesforce and Power BI would be an advantage, enabling effective data analysis, reporting, and customer relationship management.

Your Essentials

•    This role is UK based with national travel and regular visits to our Woking office 
•    Full Right to Work in the UK required
•    Full UK driving licence required

Our commitment

At Explora Journeys, we are redefining luxury ocean travel - where discovery, well-being, and a deep respect for the seas come together in harmony.
We seek passionate professionals who share our vision of a more immersive, transformative way to discover the world’s most inspiring destinations by sea.
Are you ready to turn your passion into something extraordinary? Join us at Explora Journeys, where an ocean of opportunities awaits. Your journey to the Ocean State of Mind starts here.

MSC Cruises

MSC Cruises

www.careers.msccruises.com

JOIN US AND SEE HOW MUCH YOU CAN GROW!

MSC Cruises has grown exponentially since 2003. In such a short time, we have built a fleet of 21 modern and most environmentally advanced ships!

With our constant expansion, our fleet will grow in capacity with the arrival of eight new ships in three different classes by 2027.

One of our latest ships – MSC World Europa – was delivered in 2022, inaugurating the World Class. It is our largest cruise ship to date, with a capacity of over 6,700 passengers, served by more than 2,000 crew members.

In 2022 we also inaugurated the MSC Seascape which features new immersive high-tech entertainment with innovative technology that provides guests with endless leisure options.

From 2023 MSC Cruises will enter the Luxury segment by launching its first of four Explora Journeys ships. The ships will be equipped with the best and latest environmental technology and bestowed with a highly-innovative design.

Career Opportunities

With four new mega-ships and four Luxury ships to be built and delivered between 2023 and 2027, the biggest and most important challenge for MSC Cruises is to find, recruit and train a high number of new crew members needed to provide the service, fun and safety that have become hallmarks of MSC Cruises.

This massive project is already well under way. The Human Resources Team is not only working to recruit the best talents but is also visiting our manning agencies and hiring partners around the world to ensure that the right people and facilities are in place to prepare this ‘army’ of new crew members for their life at sea.

We need motivated and ambitious crew members who work with passion and understand the value of a smile.


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