Data Scientist - On Board Revenue

Where passion meets opportunity

The best of your adventures is the one you have yet to sail!

Your Purpose

The Data Scientist supports the On Board Revenue (OBR) team in driving data-informed decisions for different On Board Revenue (OBR) business (e.g. Beverage, SPA, Restaurants, Excursion, etc) across both digital and onboard channels. This role plays a critical part in generating insights from historical performance, supporting campaign targeting, and optimising the OBR product portfolio to enhance guest experience and revenue.

Reporting into the Data & Analytics Manager, the Data Scientist will work collaboratively with commercial stakeholders to ensure accurate, timely, and actionable analytics that inform strategic decisions for onboard operations and sales.

Your Impact

• Data Analysis and Insights: Analyse OBR products sales performance across multiple itineraries, channels, and canvases to uncover patterns and trends that support business decisions.
• Targeted Campaign Support: Identify the optimal products to promote for each canvas or segment within the prepaid area. Support the planning and targeting of OBR campaigns aimed at maximising conversion and guest satisfaction.
• Product Portfolio Optimisation: Suggest enhancements or changes to the OBR offering based on consumption data and guest preferences. Support continuous improvement of the onboard product mix.
• Ad Hoc Commercial Analysis: Perform bespoke analyses to assess business initiatives such as new canvas openings, itinerary changes, or pricing tests. Translate findings into clear, actionable recommendations.
• Stakeholder Collaboration: Work closely with the OBR Commercial, Onboard Operations, and Marketing teams to understand business needs and deliver data-driven insights that support their goals.
• Performance Monitoring: Track OBR KPIs over time, identifying under- and over-performing products, canvases, or channels. Support the business in identifying areas of opportunity.

Your Journey so far

• Bachelor’s degree in Business Analytics, Data Science, Economics, Statistics, or a related field.
• 2–4 years of experience in a data analysis role, preferably in cruise, travel or hospitality.
• Proficiency in data visualisation tools (Power BI, Tableau) and data analysis tools (SQL, Excel, Python or R a plus).
• Experience with sales performance or product portfolio analytics preferred.

Your Essentials

• Strong analytical thinking with the ability to interpret complex datasets and draw meaningful conclusions.
• Excellent written and verbal communication skills, with the ability to translate data into clear business insights.
• Detail-oriented, self-motivated, and comfortable working across multiple projects and stakeholders.
• Collaborative mindset with a willingness to work closely with both technical and commercial teams.
• EU Passport or right to work in Switzerland

Our commitment

We are committed to building a future that values diverse perspectives, embraces the world beyond borders, and fosters an inclusive environment where every individual feels valued, respected and empowered to be their authentic selves. Our commitment extends to taking meaningful, measurable actions that have a long-term positive impact on our guests, our employees and our planet.

Ready to turn your passion into something extraordinary? Join us at MSC Cruises, where new opportunities await. Apply today to be part of a global team that is pushing boundaries and achieving something remarkable. Your journey starts here!