MSC Cruises / Explora Journeys

Hotel Controller

Recruiter:
MSC Cruises / Explora Journeys
Category:
Provisions Jobs
Position:
Hotel Controller
Published:
August 30, 2025

Your Purpose

The Hotel Controller supports the Provision Master  to prepare the preloading reports, the loading lists by store, supervise the loading operations, execute the receiving in MMS, manage all the discrepancy reports, verify the daily movements as per S.O.P., spot check random items during the cruise period, assist the team in the final main store inventory, insert accordingly data in MMS and generate financial reports.

Your Impact

• Is responsible for Food Safety in all areas of the department and in all aspects of food safety and quality of food and beverage.

• Responsible for the reliability of all the data, reports and financial statistics prepared onboard.

• Co-responsible for the receiving of items on dockside and the safe storage and rotation in the food storage areas.

• Help the Hotel store team to perform their checks after the loading day and spot checks must be carried out on the discrepancies between ordered and loaded quantities (potential shortages).

• Co-responsible to record the movement of all items into and out from for the Ship’s storerooms and to manage the safe and controlled discharge of material to all departments authorized to make FandB withdrawals.

• Main job of Hotel Controller will be to execute proper statistics and reports with regards to FandB costs and other onboard and shore files given by Shoreside offices, analyse variances (target vs actual) and report.

• The Hotel Controller must perform daily checks on ship orders in order to avoid any potential shortages.

• Give constant feedback on the material storage in order to avoid any breakage and spoilage.

• Keep updated the inventory with expiration date for each item.

• Weekly checks on the fluctuations of items cost prices must be carried out promptly submitting findings to Shipboard management.

• Item quality evaluation report must be done on timely basis.

• Load all the documents in MMS according with physical quantities received within time frame specified in Loading procedure.

• Takes part in a work environment that support a successful safety culture.

• Reports any non-conformity or malfunctioning in the Storerooms (cells, fans, sprinkler, alarms, etc.) and monitors if the procedures of Safety Material Management, Health and Sanitation Management and Environmental Management are respected by the personnel of the stores.

• Keep under control the Par Stock vs. Target assigned by monitoring the various RDA in according with the Media in the System.

• Proven in compliance with Explora Journeys Standard Procedures, Sanitation Standards and major international sanitation regulations.

Your Journey So Far

• A minimum of 4years’ experience in the position or similar with diverse luxury Hospitality and/ or luxury Cruise lines.

• High School diploma.

• Advanced knowledge on food safety

• Basic knowledge ISO 22000

• A background of safe food handling and storage in a similar position in a sanitation-regulated environment.

• Sound knowledge of computer-based inventory systems. Knowledge of Microsoft programs to include but not limited to Outlook, Word, Excel.

• Fluent in written and spoken English.

• Any additional European language is an advantage.

Your Essentials

• Passport, visas, certificates as specified by the company and as required for exit from the port of origin and entry into the destination cruising area.

• Food Safety/HACCP certificate required.

Our commitment

At Explora Journeys, we are redefining luxury ocean travel - where discovery, well-being, and a deep respect for the seas come together in harmony.
We seek passionate professionals who share our vision of a more immersive, transformative way to discover the world’s most inspiring destinations by sea.
Are you ready to turn your passion into something extraordinary? Join us at Explora Journeys, where an ocean of opportunities awaits. Your journey to the Ocean State of Mind starts here.

MSC Cruises / Explora Journeys

MSC Cruises
Explora Journeys

careers.msccruises.com

WHERE PASSION MEETS OPPORTUNITY

The Cruise Division of MSC Group, the privately-owned world leader in transportation, is headquartered in Geneva, Switzerland, with two distinct brands - MSC Cruises, covering the contemporary and premium segments and Explora Journeys, dedicated to the luxury segment.

MSC Cruises is the world’s third largest cruise line and the market leader in Europe with a strong and growing presence in North America. A global cruise brand with 23 modern ships offering cruises across five continents, guests can visit more than 100 countries worldwide with more than 300 destinations, making unforgettable memories and enjoying the finest hospitality.

Explora Journeys, launched in 2023, is the luxury ocean travel brand redefining the experience for a new generation of discerning travellers. The fleet, currently comprising two ships and expanding to six by 2028, offers effortless yet refined luxury. Guests embark on transformative journeys, connecting with the sea through exceptional itineraries that inspire discovery in all its forms.

Join us and be part of a global family where together we achieve the extraordinary!


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