Marketing Traffic Specialist - Contractor

Where passion meets opportunity

The best of your adventures is the one you have yet to sail!

Your Purpose

MSC Cruises is the world's third-largest cruise brand with a strong presence in North America, the Bahamas, and the Caribbean. We are headquartered in Geneva, Switzerland, and are part of MSC Group, the leading Swiss-based shipping and logistics conglomerate. We employ over 30,000 staff globally and are expanding our Marketing team in South Florida. Being a European company, we offer second-to-none benefits, including excellent medical, 401K match, PTO, and hybrid work from home / in-office model.

We are looking for a talented Marketing Project Manager & Creative Traffic Lead who is highly skilled at time management, project organization, and stakeholder communication. This role is integral to ensuring that creative workstreams run efficiently, briefs are accurate, deadlines are met, and teams are aligned. 

Your Impact

Project Intake & Workflow Management

• Own the full project intake process, ensuring briefs are complete, actionable, and aligned with business goals before creative resources are engaged.
• Act as the marketing team’s central point of coordination—organizing projects, assigning tasks, managing timelines, and delivering final products.
• Ensure all creative requests move efficiently between creative, brand, and channel owners, while proactively flagging risks around resourcing or timing.

Cross-Functional Communication & Stakeholder Alignment

• Serve as the bridge between creative and marketing partners, aligning expectations and advocating for realistic timelines and quality standards.
• Meet regularly with stakeholders to assess priorities, set timelines, and manage expectations for upcoming and in-progress work.
• Help lead cross-functional campaign calendar planning in collaboration with channel owners.

Daily Prioritization & Team Support

• Lead daily and weekly planning across the creative team, calibrating work based on deadlines, impact, and available capacity.
• Coordinate with freelancers and contractors to ensure proper onboarding and support throughout the lifecycle of assigned projects.

Production Oversight & Asset Delivery

• Work closely with the Creative Director to define production timelines, troubleshoot issues, and ensure feasibility of requests.
• Manage the end-to-end lifecycle of all creative and vendor projects—tracking progress, handling logistics, and ensuring timely, high-quality delivery within budget.
• Deliver and traffic final assets to internal and external partners, ensuring file types, usage specs, and brand guidelines are met.
• Maintain a well-organized file system on the server using brand-standard nomenclature.

Process Improvement & Reporting

• Gather data and generate weekly reports to provide leadership with insight into project health, team bandwidth, and operational blockers.
• Support ongoing improvements to briefing, workflow, and project handoff processes to increase team efficiency and reduce friction.

Your Journey so far

• 5+ years in project management or marketing operations roles, ideally within in-house creative teams or agencies.
• Strong grasp of creative production timelines, digital asset workflows, and marketing campaign lifecycles.
• Expertise with project management platforms like Asana.
• Experience managing multi-channel campaigns (email, paid, web, print, etc.).
• Proven ability to navigate high-pressure environments and competing priorities with grace and professionalism.
• Exceptional communication and collaboration skills with both creatives and marketers.
• Detail-oriented with a process-driven mindset; comfortable optimizing systems and advocating for workflow improvements.

Your Essentials

• Proficiency in Adobe Creative Cloud
• The ability to understand and read people to discern when to push and when to let things simmer as it relates to keeping departments on track
• Desire to continue to grow skill sets with ongoing education and training
• Grow skill set with ongoing education and training

Information about visa requirements if any:

• US Passport or US Permanent Resident
• MSC Cruises is an E-Verify employer

MSC Cruises USA is an equal opportunity employer that complies with all applicable federal, state, and local laws, rules and regulations. It is our policy to employ and promote qualified candidates without discrimination on the basis of race, color, sex, age, origin, sexual orientation, marital status, disability or any other characteristic protected by law. Our hiring decisions are based solely on merit, qualifications and business needs.

Our commitment

We are committed to building a future that values diverse perspectives, embraces the world beyond borders, and fosters an inclusive environment where every individual feels valued, respected and empowered to be their authentic selves. Our commitment extends to taking meaningful, measurable actions that have a long-term positive impact on our guests, our employees and our planet.

Ready to turn your passion into something extraordinary? Join us at MSC Cruises, where new opportunities await. Apply today to be part of a global team that is pushing boundaries and achieving something remarkable. Your journey starts here!