Trade Sales Senior Analyst, NA - Explora Journeys

Where passion meets opportunity

The best of your adventures is the one you have yet to sail!

Your Purpose

Explora Journeys is a vibrant, cosmopolitan, European luxury brand, imagined in the heart of Swiss hospitality and luxury in Geneva. Leveraging our parent company MSC Group`s hundreds of years of maritime expertise, our fleet of six luxury ships (four currently in the pipeline and two sailing) have been designed and built in a totally different and unique way that transforms and redefines the luxury cruise experience, creating a category of its own, appealing to the next generation of luxury travelers.

The Trade Sales Senior Analyst is responsible for driving analysis, reporting and insights across Trade Sales.  This role will track KPIs and deliver reporting on the effectiveness and efficiency of the Trade channel. Trade Sales is a fast-growing channel reliant on data-driven decision-making to further accelerate growth. This role collaborates very closely with the Trade management team to make effective decisions informed by data.    

Your Impact

Sales Performance Reporting

• Own and maintain key daily, weekly, monthly and annual sales reports and dashboards, providing analysis and insights to leadership.
• Monitor and report on sales trends by channel, account, and territory; deliver strategic recommendations.
• Integrate then analyze data from multiple sources to create reporting and identify insights to inform data-driven decision making.

Forecasting & Financial Analysis

• Forecast, and assess, the performance of sales plans and tactics, including the effectiveness of Co-Op spend, Over commissions, P4P, Coverts or any special offers
• Collaborate with Finance to forecast revenues by individual, team, and department; track performance against budget and update forecasts.
• Manage sales incentive commissions and cost-of-sale analysis, including eligibility calculations and payment reporting.

Strategic Sales Support

• Close collaboration on reporting and insights with the Trade leadership team, often with multiple touchpoints per day on different topics.
• Whether verbal or written, sharing approach and insights in a way that is easy for management to understand 
• Provide data-driven insights to inform targeted action plans for under-penetrated or underperforming accounts.

Client & Stakeholder Enablement

• Prepare client-facing reports and dashboards for use in sales presentations to current and prospective partners.
• Provide materials and insights for planning meetings, including competitive intelligence, demographic trends, and pricing/category analysis.
• Participate in strategic partner engagements, including top account calls, providing data-driven insights.

Process Optimization & Collaboration

• Develop standardized sales templates and scalable reporting solutions in close collaboration with the business team
• Where practical, automate reporting and queries so that time can be spent on new growth areas
• Train team members on tools and processes; document procedures to ensure consistency and knowledge sharing.
• Recommend process improvements based on feedback and emerging trends.

Your Journey so far

• 5+ years of experience in a commercial analysis role, preferably within the travel, hospitality. casino or consumer brands sector, or experience working for a top-tier management consulting firm on commercial strategy engagements within these industries.
• Highly organized in project managing recurring reporting and special analyses or projects. Data should be structured in such a way that approach and assumptions are laid and organized 
• Advanced Excel skills are essential
• Proficiency in data analysis tools, including PowerBI or Tableau, Dataiku or Databricks
• Strong understanding of sales and marketing principles, competent at analyzing marketing ROI per channel, measuring channel effectiveness, monitoring and creating reporting around lead / call volumes, financial performance, booking performance.
• Proven ability to synthesize complex data into actionable insights and strategies.
• Strong communication skills, both verbal and written, with the ability to present recommendations to diverse audiences.
• Detail-oriented with excellent organizational skills and the ability to manage multiple projects simultaneously.
• Bachelor’s degree in Business, Marketing, Economics, or a related field.
• MBA preferred

Your Essentials

• US Passport or US Permanent Resident
• MSC Cruises is an E-Verify employer

MSC Cruises USA is an equal opportunity employer that complies with all applicable federal, state, and local laws, rules and regulations. It is our policy to employ and promote qualified candidates without discrimination on the basis of race, color, sex, age, origin, sexual orientation, marital status, disability or any other characteristic protected by law. Our hiring decisions are based solely on merit, qualifications and business needs.

Our commitment

We are committed to building a future that values diverse perspectives, embraces the world beyond borders, and fosters an inclusive environment where every individual feels valued, respected and empowered to be their authentic selves. Our commitment extends to taking meaningful, measurable actions that have a long-term positive impact on our guests, our employees and our planet.

Ready to turn your passion into something extraordinary? Join us at MSC Cruises, where new opportunities await. Apply today to be part of a global team that is pushing boundaries and achieving something remarkable. Your journey starts here!