Academy Operations Manager

The Academy Operations Manager, Entertainment – CUK leads the Production Show Operations department, including Costume, Compliance and Rehearsal Facilities, ensuring the successful delivery of the Production product for P&O Cruises and Cunard. The role acts as a strategic partner with internal and external stakeholders to deliver production shows on time and on budget, in line with the Senior Manager, Production Shows strategic vision and ensures compliance with safety policies and procedures while exceeding guest expectations.

This pivotal role will involve:

• Leadership & Planning - Manage rehearsal schedules, ensure cast compliance, source and schedule replacements, maintain Academy facilities, and deputise for Senior Manager, Production Shows
• People Management - Lead and develop team, support individual and team development, attend training, provide insight into resourcing needs
• Budget Management / Financial Responsibilities - Manage Academy budgets, monitor financial targets, maximise cost management opportunities.
• Administration Responsibilities - Manage all admin responsibilities linked to budget, planning, and team management.
• HESS Responsibilities - Lead by example in health and safety, report incidents, follow safety rules, use equipment correctly, promote safe working, demonstrate safety leadership.
• Performs other duties as assigned - Deputising for Senior Manager, Production Shows, representation for Academy with key stakeholders.
• Adheres to Corporate Policies and Procedures, including Code of Conduct, Audit Procedures and any control related responsibility for financial data entered, stored, or reported via business systems within employee’s control.

Your unique background and skills are what will make you stand out. We're looking for:

• Industry recognised qualifications (desirable)
• Degree in relevant subject (Business Management or Entertainment Management) (desirable)
• Project management qualifications (desirable)

You are more than just your CV. You're someone who brings:

• Experience in entertainment product provision, project management, leadership, strategy implementation, product development, influencing at management level, team management, theme park/multi-venue entertainment, musical theatre/pop music production, operational experience in holiday/cruise industry (all desirable).

This role is positioned at CUK8 level within our organization and is available on a full-time 12-month fixed term basis. We offer hybrid work including up to two days from home.