Hotel & Guest Experience

Roles delivering world-class hospitality and service across all guest touchpoints. Opportunities range from housekeeping, food and beverage, and entertainment to front-of-house management, all focused on creating unforgettable cruise experiences for every passenger.


Search Results: Guest Experience

18 jobs found  |  Page 1 of 4

  1. Contact Centre Supervisor

    Lead and coach a UK & Ireland contact centre team, drive KPI performance, manage escalations, training, quality assurance, and continuous improvement to enhance guest service.

    October 7, 2026 - MSC Cruises - English

  2. Destinations Experience Senior Manager - River

    Lead design, launch and commercial management of river destination experiences, managing suppliers, itineraries, training and cross‑departmental implementation from Geneva headquarters for Explora Journeys.

    October 6, 2026 - Explora Journeys - English

  3. Landscaping Supervisor","@context":"http://schema.org","occupationalCategory":"Other

    Supervise and lead the landscaping team to maintain gardens, lawns, trees, irrigation systems, equipment, schedules, and safety compliance on Ocean Cay, ensuring attractive guest-facing outdoor areas.

    October 4, 2026 - MSC Cruises - English

  4. Landscape Manager","@context":"http://schema.org","occupationalCategory":"Other

    Manage daily organic grounds operations on Ocean Cay: supervise landscaping crews, maintain trees, turf, irrigation, invasive eradication, create reports, and ensure guest-ready campus standards.

    October 3, 2026 - MSC Cruises - English

  5. Sr. Director of Guest Experience Development & Delivery","@context":"http://schema.org","occupationalCategory":"New Building

    Lead development and delivery of end to end onboard guest experiences for MSC's new ship class, ensuring operational readiness, commercial success and executive alignment.

    September 28, 2026 - MSC Cruises - English