Hotel & Guest Experience

Roles delivering world-class hospitality and service across all guest touchpoints. Opportunities range from housekeeping, food and beverage, and entertainment to front-of-house management, all focused on creating unforgettable cruise experiences for every passenger.


Search Results: Guest Experience

20 jobs found  |  Page 1 of 4

  1. Resolutions Specialist

    Provide real-time support to contact center agents resolving complex booking and guest-service issues, escalating when needed, documenting outcomes, and recommending process improvements to enhance first-contact resolution.

    July 23, 2026 - MSC Cruises - English

  2. Post-Cruise Support Agent

    Handle and resolve post-cruise guest and travel advisor inquiries via phone and email, researching cases, collaborating cross-functionally, and supporting process improvements and team training.

    July 23, 2026 - MSC Cruises - English

  3. Fleet Manager

    Lead fleet-wide hotel compliance and stewardship programs, enforcing food safety, sanitation, HESS standards, training staff, managing galley assets, and supporting sustainability and operational audits.

    July 21, 2026 - Seabourn Cruise Line - English

  4. Waiter (f/m/d) German speaking - Mein Schiff Fleet

    Operate as a German-speaking waiter onboard Mein Schiff fleet, serving food and beverages, supporting senior waitstaff, rotating between restaurant and bar; 5–6 month contract with travel and benefits.

    July 21, 2026 - sea chefs Human Resources Services GmbH - English

  5. Senior Waiter (f/m/d) German speaking - Mein Schiff Fleet

    Experienced German-speaking senior waiter to supervise service stations in restaurant and bar on Mein Schiff fleet, five-to-six month shipboard contracts, training and benefits included.

    July 21, 2026 - sea chefs Human Resources Services GmbH - English