Hotel & Guest Experience

Roles delivering world-class hospitality and service across all guest touchpoints. Opportunities range from housekeeping, food and beverage, and entertainment to front-of-house management, all focused on creating unforgettable cruise experiences for every passenger.


Search Results: Guest Experience

20 jobs found  |  Page 1 of 4

  1. Fleet Specialty Chef - Bonsai & Teppanyaki

    Provide fleet-wide leadership for Bonsai Sushi and Teppanyaki concepts, standardizing menus, training specialty chefs, ensuring food safety, quality, cost control, and supporting new venue launches.

    July 14, 2026 - Navis Consulting - English

  2. Travelling Destination Manager

    Lead and standardize destination experiences across the fleet through ship visits, coaching onboard teams, performance audits, and commercial initiatives to grow revenue and guest satisfaction.

    July 9, 2026 - Explora Journeys - English

  3. Contact Centre Supervisor

    Lead and coach a UK & Ireland contact centre team, drive KPI performance, manage escalations, training, quality assurance, and continuous improvement to enhance guest service.

    July 8, 2026 - MSC Cruises - English

  4. Contact Centre Agent

    Handle inbound bookings and enquiries for UK and ROI guests, process reservations, assist travel agents, upsell cruise products, and support training and operational projects.

    July 7, 2026 - MSC Cruises - English

  5. Fleet Recreation Manager

    Corporate manager supporting entertainment leadership to develop and train shipboard recreation teams, enforce safety standards, improve operational procedures, and oversee fleet-wide recreation program quality.

    July 6, 2026 - Norwegian Cruise Line Holdings - English