Revenue Management Groups Planning Coordinator Nem

Where passion meets opportunity

The best of your adventures is the one you have yet to sail!

JOB PURPOSE

MSC Cruises is the world’s third-largest cruise brand as well as the leader in Europe, South America, the Gulf region, and Southern Africa with more market share in addition to deployed capacity than any other player. It is also the fastest-growing global cruise brand with a strong presence in the Caribbean, North America, and Far East markets. Headquartered in Geneva, MSC Cruises is one of the two brands that sit within the Cruise Division of MSC Group, the leading privately held Swiss-based shipping and logistics conglomerate with over 300 years of maritime heritage. MSC Cruises – the contemporary brand - has a modern fleet of 22 cruise ships with three new vessels due to be launched in 2025, 2026, and 2027. In line with Corporate guidelines, the New Markets (NEM) Groups Coordinator drives revenue performance of the Groups segment by leading business planning activities and optimizing revenue strategies to maximize profitability and target achievement.
The role operates within the Revenue Management (RM) organization working closely with Commercial team to translate strategy into clear action plans, track performance, identify revenue opportunities and ensure activities are aligned with budget and forecast targets, delivering results against defined KPIs. 

KEY ACCOUNTABILITIES

•    Support the execution of Groups policies, procedures, and promotional initiatives, working closely with Revenue Management, Sales and cross-functional teams to ensure full alignment with commercial objectives;
•    Continuously analyse the Groups performance, identifying opportunities, risks and constraints in order to support the achievement of sales targets;
•    Contribute to the definition and execution of the business plan in coordination with Revenue and Sales teams, participating in weekly alignment calls with NEM teams, Corporate, and local Markets;
•    Collaborate with Revenue Management, Sales team and local Markets to support group-related initiatives, promotional activities and commercial actions and ancillary opportunities;
•    Monitor sales trends and commercial performance through business intelligence and analytics tools, preparing and sharing daily and weekly performance reports;
•    Support and assist in Groups negotiations, ensuring proper follow-up throughout the go-live process;
•    Ensure accuracy, consistency, and timely flow of commercial information across all stakeholders involved in Groups activities.

QUALIFICATIONS (skills, competencies, experience)

•    Fluent in spoken and written English;
•    Bachelor’s Degree in Economics, Statistics or Tourism;
•    3–5 years of experience within the cruise, travel, or hospitality industry preferred; 
•    A previous experience in Pricing Management is considered a strong asset;
•    Proficiency with MS Office suite, with advanced knowledge of Excel;
•    Excellent analytical and reporting skills;
•    Strong problem-solving abilities and capability to manage multiple tasks simultaneously;
•    Excellent communication and time management skills;
•    Sales- and results-oriented mindset.

VISA REQUIREMENTS

• Right to work in Italy

Our commitment

We are committed to building a future that values diverse perspectives, embraces the world beyond borders, and fosters an inclusive environment where every individual feels valued, respected and empowered to be their authentic selves. Our commitment extends to taking meaningful, measurable actions that have a long-term positive impact on our guests, our employees and our planet.

Ready to turn your passion into something extraordinary? Join us at MSC Cruises, where new opportunities await. Apply today to be part of a global team that is pushing boundaries and achieving something remarkable. Your journey starts here!