A Brilliant Food and Beverage Outlet Manager Role with a fabulous cruise line company!

Good day to you and I hope you are well and enjoying the festive season.

I am here to introduce to you a brilliant opportunity which is simply ‘sparkling’.  Please kindly note this role is appropriate solely for candidates whom have worked at sea before in a similar role.

Thanks for looking at the great details.

Happy reading:

• Role:                Food and Beverage Outlet Manager
• With:                A fabulously dynamic cruise line company
• Website:           On application
• Start date:        Soon!
• Rotation:          4 months on and 2 months off
• Stripes:            2 ½ stripes
• Salary:             Circa $3800US per month worked (sorry no vacation pay)
• Bonus:             Yes you are part of a bonus plan (details to be shared on application)
• Berthing:          Single cabin
• Reports:           3 direct reports and circa 40 team members
• Reporting to:    F&B Manager
• Flights:            Provided by the host company
• Uniforms:         Provided by the host company
• Required:         You to fund a US C1D visa and also a medical (contribution offered!)
• JD:                   Full JD on application
• Benefits:           Offered year round, on contract and off contract, as long as a return contract is signed including; Group Medical Coverage for Officer at no cost to self and dependent cost is minimal for one or more dependents; Short & Long Term Disability Insurance at no cost to Officer; Life Insurance at no cost to Officer and equivalent to 24 months’ salary; Retirement Savings Plan option (90-day wait to participate, 1 year wait for Company match)

The Fabulous Role

• Monitor and evaluate service standards daily and identify ongoing improvement opportunities for all Food outlets, Deck 9 buffet, fast food outlets, Room Service, and Officers / Crew Mess operations and the ‘Casual Alternative Dining’ locations too.
• Monitor and evaluate all F&B set-ups around the ship conference and meeting rooms, special events, Crew events, etc.
• Responsible for the overview of Deck Pantry operation
• Oversee organization and monitor process for all VIP room deliveries
• Promote salesmanship and revenue in Room Service and Casual Dining venues towards allocated PPD (Per guest Per Day spending)
• Responsible for upholding and maintaining USPH standards by training of crew and frequent inspections.
• Develop and oversee operation department schedules
• Maintain and monitor inventory control (par levels)
• Responsible for meeting all allocated budgetary targets
• Monitor Guest Satisfaction and service levels by conducting department quality assurance check-ins
• Maintain Location Operating Guidelines and OJT materials for area of responsibility
• Follow up and ensure resolution of guest complaints
• See that hazardous materials are used and stored properly in operation under their control
• Hold leaders accountable for daily service excellence training focus
• Facilitate department meetings
• Provide leadership for all direct reports; Responsibilities include, but are not limited to:
• Managing personnel files
• Conducting performance reviews, including discipline as needed
• Ensuring Project Onboard compliance
• Onboard training, new hire and ongoing
• Succession planning
• Crew recognition and communication

You the brilliant candidate

You will have worked on a cruise liner previously as an Assistant F&B Manager, F&B Manager, Windjammer Manager or equivalent on-board a mega vessel. You will have experience of leading multi-cultural teams of more than 40 in a high volume, guest focussed arena. Your exposure at sea will have seen you running and managing a multi-site outlet function of at least 8 on-board previously. You will be happy to be smartly attired on a daily basis and work circa 12-14 hours daily on a 7 day a week schedule for 4 months at a time. Your energy and dynamism will be simpy ‘MAGIC’. Your motivation to lead teams by ‘lighting the fire within them’ is paramount. Our partner is looking for a ‘fresh’ leader not one whom rules by the stick. You will be knowledgeable in USPH standards and strong on sanitation, health and hygiene regulations. Your IT skills will be strong on the Microsoft Office packages too. Are you ready for a new adventure!?

If this really great opportunity is for you and you match the requested work history and background for the role, please send me your up to date and professional CV. Kindly ensure it has all of your contact details clearly listed with the correct telephone numbers on too!
I am here to help should you have any questions and I look forward to supporting your application. Should you need to contact me at any time, please feel free.

Best Regards

Russ
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Russ Simove
Excite Recruitment
Phone Line:   +44 (0) 1189 345 900
Mobile:   +44 (0) 7 888 999 091
Email:   hidden link - please login
Fax:   +44 (0) 870 912 4292
Website:   hidden link - please login