Web Producer

Great Vacations Begin With Great Employees!

Combine your experience and sense of adventure by joining our exciting team of employees in Miami, FL. Royal Caribbean Cruises Ltd. is pleased to offer a competitive compensation & benefits package, and excellent career development opportunities, each offering unique ways to explore the world.

Position Summary:

The Web Producer is responsible for the complete project life cycle and serves as the business owner for any projects impacting the Royal Caribbean consumer website(s).

Career Snapshot:

• Drives strategy with other departments, creative agency and IT to ensure we developed web experiences that create a bond between customers and our brand online by reinforcing our brand identity.
• Manages web projects to ensure the web applications are delivered based on the business requirements and consumer feedback. Ensures project milestones are met and the project stays within the budget.
• Develops feature/benefit analysis and revenue/cost savings projections.
• Gathers business and technical requirements through collaborative sessions with the agency, IT and other departments.
• Works with Market Research to determine the voice of the consumer is included in the web experience.
• Manages the development of a proper flow and information architecture by the agency and IT.
• Manages the web creative development with the agency.
• Works with IT and the agency through the coding and unit testing of web projects.
• Responsible for conducting user acceptance testing of all web projects.
• Coordinates with the Associate Producer to ensure content entry for the project is done within the timeline needed by IT.
• Coordinates project launches with the agency, IT and other departments identifying any operational impacts and user training needs.
• Responsible for the support of promotional, tactical and search initiatives on the consumer website.
• Coordinates development and implementation of home page banners and promotions.
• Responsible for the maintenance of Limited Time Offers and Hot Deals.
• Coordinates development of search optimization techniques with IT and search agency.
• Serves as a back up for all emergency updates and alerts for the website (24/7) support.
• Serves as a back up to answer consumer e-mails for web support on the website
• Monitors the competition, customer feedback and metrics to determine enhancements for the consumer website.

Requirements:

• Bachelor's degree required
• 2 years experience in Product Management or Product Management Certificate.
• 4 years interactive marketing and/or e-Commerce website(s) experience; moderate technical background required

Preferences:

• Marketing / Business major / Graphic Design or Information Technology preferred
• Experenice in Web project management desirable.
• Interactive Agency experience preferred

Thank you for your interest in this role. Royal Caribbean Cruises Ltd. is the world's second largest cruise company, operating under Royal Caribbean International, Celebrity Cruises and Azamara Club Cruises brands. These brands offer an array of onboard activities, services and amenities, including simulated surfing, swimming pools, sun decks, beauty salons, exercise and spa facilities, ice skating rinks, in-line skating, basketball courts, rock climbing walls, miniature golf courses, gaming facilities, lounges, bars, Las Vegas-style entertainment, cinemas and Royal Promenades, which include interior shopping, dining and an entertainment boulevard.

Join our team as a Web Producer. It will take you 10-15 minutes to complete our application, which will help us better qualify your candidacy. If you are being considered for this position you will hear back from us within the next 30 to 60 days. During this time, you can view your application status on our career site.

Join us at Royal Caribbean Cruises Ltd., where great vacations begin with great employees!

RCL is an Equal Employment Opportunity employer.

Job: Marketing
Primary Location: United States-Florida-Miami
Schedule: Full-time
Shift: Day Job
Employee Status: Regular