Future Cruise Consultant Assistant

Sales

• (Assisting Selling of future cruises (Classic/Expedition Fleet) and related shore side products and services)
  • Assist Onboard Cruise Consultant during the sales process once first contact has been made
  • Follow-up pro-actively on leads within 24h from first contact made.
  • Cruises quotes creation and in suite delivery
  • Maintain high sales opportunities through the sales process
  • Maximize all opportunities in the process of closing a sale and exercise upsell opportunities throughout the life of the onboard guest relationship
  • Sell consultatively, using active listening skills, and make recommendations to prospects and clients  

  • Quickly apply new skills and multi-task to achieve peak levels of performance.

• Sales Targets

   

  • Meet assigned voyage sales as communicated through the ’Incentive Plan’

  • Manage a sales-focused workload, meet productivity goals, and optimize the selling process through pro-active customer contact.

• Other duties

   

  • Assist with embark/debark and ship visits
  • Assist with organising of Welcome, Farewell, First Time and Venetian cocktail receptions