Assistant Hotel Manager step up Hotel Manager for European River Ships with USA clientele for 2026 season

Description:

Responsible for coordinating, supporting, and delivering an exceptional guest service for our travelers in accordance
with Grand Circle Cruise Line (GCCL) standards, while contributing to a positive work environment.

Responsibilities:

• Practicing GCCL values
• Responsible for entire front desk area and gift shop and co-responsible for housekeeping department
• Organizing and conducting check-in and check-out
• Coordinating and supervising general administrative tasks for all departments
• Responsible for cost, revenue, and inventory administration
• Relieving Hotel Manager during his/her absence
• Handling and resolving travelers’ concerns
• Any other duties advised by Hotel Manager

Skills/Qualifications:

• Hotel school diploma or basic education equivalent is preferred
• Minimum two years of experience in the field of desired position, preferably on cruise ship or in a 4* or 5* hotel
• Previous F&B experience
• Previous administartion experience or Front of the House
• Cruise ship experience is a plus
• Eligible to work in EU
• Proven leadership abilities and excellent communication skills
• Strong organizational and computer skills
• Fluency in English
• Hands On mentality
• Eye for quality and excellence

What we offer:
• Compensation
o Competitive Gross monthly salary: 3.920 – 4.830 EUR

• Benefits

o Paid vacation
o Private medical insurance coverage & Pension / Life saving
o Malta social security contributions in accordance with applicable regulations
o Travel allowance
o Bonuses based on seniority, performance and internal pay structure
o Tips customarily provided by U.S. travelers
o Complimentary onboard meals and accommodation
o Unlimited onboard internet access
o Free shore excursions and opportunities to explore destinations
o Special discounts in the onboard shop
o Access to gym and wellness facilities
o 50% discount on onboard massages
o Laundry service for uniforms and personal clothing

Place of work: European Union