Crew Rotation Specialist

Summary:

Works under the supervision of the Manager of Fleet Planning to execute all aspects associated with onboard crew staffing and crew rotation

Essential Duties & Responsibilities:

• This is a Seattle based position. The person in this role must live in the Seattle area and be able to work in the United States.   
• Responsible for maintaining rotation schedules and communicated to vessels, manning agents and traveling/corporate managers.
• Analyze current crew rotations and staffing needs to ensure vacancies are communicated to appropriate manning agencies for recruitment.  
• Monitors and communicates with HR Manager regarding all unscheduled crew moves and crew rotation issues.
• Ensures all crew travel is processed within compliance of the Crew Travel Policy.
• Liaison between the Vessels, Crew Travel and Manning Agencies with regards to crew air, ground transportation, hotel, visa processing, training certification, etc.
• Ensures open dialogue with Purser, Onboard Senior Staff and Corporate Managers to address all crew member requests and /or issues in timely manner.
• Assists with special projects as needed as directed by the Human Resources Team
• Maintain confidentiality with respect to all Human Resources matters.
• Perform other duties as assigned.

Requirements:

• Minimum of 3-5 years of job related experience in Human Resources, especially in crew rotation within the cruise industry.
• Cruise ship, hotel or airline scheduling experience preferred.
• Self-directed strategic thinker with initiative, analytical and problem solving skills
• Demonstrated professional verbal and written communication skills – strong customer service skills and ability to work well in a team environment.
• Strong Excel skills.
• Experience with the Adonis HR system is preferred
• Ability to maintain a high level of confidentiality.
• Ability to remain controlled and effective during fast-paced, stressful situations.
• Strong time management skills and the ability to prioritize tasks a must. 
• High School Diploma or equivalent required, College degree preferred
• Uphold Windstar Cruises Mission, Vision and Values.

Work Environment & Physical Demands

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

General office environment. Moderate noise.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Regularly required to sit and occasionally required to stand. Occasionally required to lift and/or move up to 25 pounds. Specific vision abilities required by this job includes close vision. Some stress may occur, especially during closing periods.