Night Receptionist f/m

Night Receptionist f/m

EU passport: Yes
Type of Cruise: River Cruise
Salary (Net): €1500- €1650

Key areas of responsibility:

• Operates in accordance with ISM safety rules and regulations as well as with company policy and in the interests of the owner at all times
• Knows and adheres to company regulations, SOPs and ISM, especially where relevant to the ship‘s operation
• Ensures passenger satisfaction through proper handling of their issues / situations
• Passenger cash payments
• Daily settlement with restaurant stewards and barkeeper
• Checking the day‘s bookings , Booking invoices and delivery receipts
• Crew / passenger charges (phone calls, faxes, postcards, etc)
• In charge of wake-up calls
• Cleanliness of the front desk and back office
• Prepares passenger landing forms whenever requested
• Completion of any other task / paperwork requested by chief purser or crew purser

Qualification:

• Proficiency in computer skills / knowledge
• Customer service orientated
• Experience in cash handling procedures
• Good training and organisational skills
• Good English skills
• German knowledge (depending on the vessel)
• Several years‘ experience in front desk operation, night duties preferred

Requirements:

• European passport
• Ability to work under duress and on his/her own initiative, reliability
• Trustworthy person, maintaining confidentiality at all times
• Good administrational skills
• Self assured and calm manner towards staff, passengers and authorities
• Good communication skills
• Well-groomed and of clean appearance

Your position:

Reports to Purser and 2nd Captain or 1st Captain for safety and security matters and is relieved by Night Receptionist relief.

Net Salary:

Between 1500 to 1650 Euro
(The tips are included and always depending on the amount of guests onboard)