Restaurant Attendant - Royal Caribbean Cruises Ltd

Deliver exceptional service as a Restaurant Attendant aboard Royal Caribbean Cruises Ltd.!

All duties and responsibilities are to be performed in accordance with Royal Caribbean International’s Gold Anchor Standards, SQM standards, USPH and HACCP guidelines, environmental, and work place safety policies and procedures. Each shipboard employee may be required to perform all functions in various food and beverage service venues throughout the ship.

In accordance with Royal Caribbean International’s philosophy of Anchored in Excellence , each employee conducts oneself in a professional and courteous manner at all times. This consists of physical and verbal interactions guests or fellow shipboard employees and/or in the presence of guest contact and crew areas.

Learns and uses appropriate food and beverage terminology and 1. pronunciation, to enhance the guest’s dining experience. Becomes familiar with menu descriptions and beverage lists in order to discuss items appropriately with guests.

Obtains tableware and equipment to set tables. Arranges settings on tables per Gold Anchor Standards.

Greets guests, per Gold Anchor Standards. Ensures friendly accurate service is provided to all guests during their meal.

Presents both food and beverage menus to guests; suggests menu options, appropriate beverages, and answers questions regarding menu, per Gold Anchor Standards. Makes recommendations to entice guests while meeting management goals to reduce particular inventory stock.

Relays order to galley as required and serves courses from galley and beverages from various locations.

Garnishes and decorates dishes as required prior to serving.

Enters food and beverage orders in the point-of-sale system.

Maintains assigned station, including table pieces, and chairs in a clean and orderly manner.

Observes guests to anticipate their needs and responds to any additional requests and to determine when the food and beverage service has been completed.

Carries dirty dishes from respective dining rooms to kitchen/galley. Wipes table tops and chairs with damp cloth. Replaces soiled table linens and sets tables with silverware and glassware.

Maintains cleanliness and appearance of their working area in accordance with all USPH and company standards.

Attends meetings, training activities, courses and all other work-related activities as required.

Performs related duties as required. This position description in no way states or implies that these are the only duties to be performed by the shipboard employee
occupying this position. Shipboard employees will be required to perform

Minimum requirements
Age : at least 21 years old

self service restaurant experience is an advantage, but NO experience is, also, admited.

Language skills : English – conversational level – MANDATORY