Retail Manager

A Retail Manager is required to join a retail operator onboard cruise lines.

Applicants must have previous experience managing the daily operation of retail departments by achieving and exceeding revenue and customer service targets on board. Goal oriented and results driven.

Previous experience working onboard cruise ships is desired.

Competitive salary paid in US Dollars. Contract length of 6 months. Single cabin.

The chosen candidates will be responsible of: 

• Positively motivate sales team to achieve and exceed sales and customer service targets 

• Provide training and coaching to all levels of sales team 

• Lead sales team in achieving and exceeding sales and service targets 

• Successfully implement all sales and promotional events 

• Ensure sales team has a high level of product knowledge 

• Prepare and submit relevant paperwork / reports / counts / orders in a timely and accurate manner 

• Ensure retail departments and storerooms are maintained to visual merchandising and housekeeping standards 

• Plan and oversee the delivery process of retail merchandise

• Ensure team punctually attends safety training and drills 

• Ensure team are fully informed of all health, safety, environmental and company policies