Assistant Retail Manager
- Viking Crew
- Retail Jobs
- Assistant Shop Manager
- May 7, 2023
An Assistant Retail Manager is required to join a retail operator onboard cruise lines.
Applicant must have previous experience managing the daily operation of retail departments by achieving and exceeding revenue and customer service targets on board. Previous experience working onboard cruise ships is desired.
The successful candidate must be able to:
Positively motivate sales team to achieve and exceed sales and customer service targets
Conduct training and coaching sessions with the sales team
Communicate professionally and knowledgably with all Central Office staff
Lead sales team in achieving and exceeding sales and service targets
Assist in implementing all sales and promotional events
Ensure sales team has a high level of product knowledge
Effectively manage guest complaints and comments
Deliver outstanding customer service at all times in line with company expectations.
Contract length of 6 months. Shared cabin. Salary is paid in US Dollars.
Work Experience Requirements
All applicants must have previous experience in working on a Cruise Ship, in a 4/5* Hotel or in an Upscale Restaurant.
Good knowledge of the English language is required.
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