Beverage Director (F&B) - Geneva, CH

JOB PURPOSE
The Beverage Director will be directly responsible for setting the beverage strategy and leading the implementation on our ships to deliver best-in-class experience for our guests. This leader will not only focus on our day-to-day operations, but also maximizing commercialization and revenue streams of all beverage products, including cost management and leveraging vendor relations to develop an immersive wine and beverage program.

KEY ACCOUNTABILITIES

• Is responsible for all aspects of the company's beverage programs from conception to implementation, including beverage lists, costing and pricing, training, non-alcoholic beverage programs, special events, inventory, vendor relations, competitive positioning;Scout for trends to enhance our beverage offer and leads the implementation on the fleet to generate additional revenue opportunities;
• Remain aware of internal and external conditions and industry innovations and best practices and applies this knowledge as appropriate in managing and leading company’s beverage operations;
• Assist the New Buildings team in designing new Bar concepts on board of new ships and/or adjusts product for new itineraries in collaboration with Supply Chain;
• Support the Beverage team in the creation and editing of wine lists, craft cocktail menus, and beer lists;
• Is responsible for the financial performance of the Beverage department;
• Prepare and manage yearly budget for the beverage operation, including all beverage related revenue and cost accounts;
• Monitor the correct execution of key operational processes, such as training, quality/recipe control, steps of service, inventory and ordering processes;
• Build positive and effective relationships with the entire shoreside/on board Beverage teams to create a positive environment, enabling employees to maximize their potential;
• Support the beverage teams, on board and shoreside, and contribute to the strategic development and management of career paths and succession plans within the department;
• Ensure that comprehensive processes, policies, standards and procedures are developed, clearly defined and communicated effectively to all stakeholders for the successful execution of the company’s beverage operations;
• Lead, manage and supervise Shoreside direct reports and has indirect supervisory responsibility for the shipboard beverage teams;
• Manage multiple projects and priorities simultaneously and ensures the work-load is performed effectively and consistently;
• Provide beverage leadership and expertise to various company projects and business initiatives.

QUALIFICATIONS (skills, competencies, experience)

• Fluent English. Any other language is an advantage;Bachelor’s Degree in Business Administrations, Revenue Management or Hospitality Management;
• Minimum Level 2 Sommelier Certification;
• Minimum 10 year’s Beverage Director or Beverage Program Manager related experience managing multiple outlets;
• Experience in Corporate Level Hospitality and Tourism. Cruise Line or Shipboard experience is considered an advantage;
• Proficient level of experience in MS Office, Excel and PPT presentations;
• Customer and guest service oriented;
• Strong business acumen with ability to create and enhance revenue opportunities;
• Excellent communicator, leader and team player;
• Flexibility and ability to work in fast moving environment;
• This position will require work-related travel up to 40% of the working time.