Slot Technician - Cruise

Summary:

Responsible for the installation, maintenance, and repair of slot machines, arcade games, currency-handling devices, signage, and gym equipment on board. Ensures all work aligns with company standards and safety regulations while delivering courteous service to guests.

Key Responsibilities:

• Install, service, and repair slot machines, video games, and coin-handling equipment.
• Conduct routine inspections, diagnose issues, and replace mechanical/electrical components.
• Fill machines with coins, collect currency, and ensure machine accuracy.
• Support guest inquiries and resolve complaints professionally.
• Monitor for security concerns and assist with daily operations, including jackpots and machine counts.
• Maintain signage and computerized gym equipment.
• Complete required reports and attend training sessions.

Qualifications:

• Formal training in mechanical/electrical repair; casino experience preferred.
• Strong communication and customer service skills.
• High school diploma or equivalent preferred.

Language & Physical Requirements:

• Proficiency in English (verbal and written); additional languages a plus.