Hotel Controller (Hotel Stores Manager) for Orient Express Sailing Yachts

V.Ships Leisure is looking for Hotel Controller on behalf of Orient Express Sailing Yachts.

Key Responsibilities

The hotel controller oversees the following areas of responsibilities: 

•  Food & beverage and consumables/equipment stock control in all bars, stores and pantries (all departments).
• Computer operations control in points of sales systems.
• Analysis of consumption data/ reporting.
• Overall control of the accounting of hotel and supervision of the provision master and inventory manager.
• Bring initiative in achieving a better control of provisioning flux and onboard requisition flux.
• Responsible for ordering all F&B, equipment and consumable supplies through MXP.  Responsible for bonded store declaration. 
• In conjunction with the Provision Master, provides analysis of F&B stores consumption to handle the ordering of Food and Beverage as exact as possible.
• Maintains the food inventory updated on a daily in cooperation with the Provision Master.
• Carries out spot-checks on the hotel stores rotating stock-takes.
• Carries out checks on loading operations on the pier.
• Inputs in the computer all the requisitions in collaboration with the Provision Master.
• Control and ensure that not a single item leaves the stores without requisition.
• Accounts for any stock transfer between onboard locations.
• Inputs physical stock counts into the computer system and analyze results highlighting the discrepancies for additional counts or reviews.
• Hold minimum each second day a spot check on physical inventories held in the bars, food and beverage stores, galleys and cellars.
• Compiles a physical inventory routine for each food & beverage locations. Verifies level of inventory at least once a cruise or more are required, daily in the Crew Bar and any other bar with high variances.
• Prepares a voyage report in the end of each cruise. 
• Spreading random audits and reconciliation´s over the voyage and moving forward with new computer installations and controls procedures, whilst tackling systems and financial control problems, as these occur.
• Runs end of the day on all bar point of sales workstations; distribute daily sales analysis reports as required.
• Feeds figures into spreadsheets format to carry out the control functions described above.
• Tackle computer problems as these arise.
• Prepares and verifies physically the bonded stores declaration (guest and crew areas).
• Assists the Provision Master and Inventory Manager as needed.
• Responsible on shortages, credits and upcoming challenges through constant communication with the Purchasing Department at the Corporate Office.
• Closes the inventory period in the MXP inventory system and prepares respective inventory reports for Hotel.
• Responsible for the management, update and communication of the rotation plan for crew members in collaboration with the hotel director and assistant purser.
• Conducts staff’ orientation and mid/end contract performance evaluations and makes recommendations for promotion. Introduces new crew members to their working areas and to the rules and regulations on board. 

Education/Experience/Qualifications:

• Languages: Fluent English mandatory.
• Education: A high-school degree or equivalent in Hospitality or related field.
• Previous professional experience: 2 years experience as Hotel Controller or Provision Master or Inventory Controller.
• Shipboard experience: Yes
• Valid STCW certificates.
• Valid Pre-Employment Medical.
• C1D visa mandatory for all positions. 

About Orient Express

For the past 140 years, Orient Express has been sublimating the Art of Travel with luxury trains, unique experiences and collections of rare objects. And soon the heritage of this legendary train will be transported to a collection of hotels and sailing yachts around the world. Introducing a new art de vivre, a different kind of journey that promises unforgettable moments along the way and the same destination since the beginning: to make dreams come true.