MSC Cruises / Explora Journeys

YC Head Waiter

Recruiter:
MSC Cruises / Explora Journeys
Category:
Restaurant Jobs
Positions:
Maître d’Hôtel, Waiter / Waitress
Published:
August 17, 2025

Where passion meets opportunity

The best of your adventures is the one you have yet to sail!

Your Purpose

As a Yacht Club Head Waiter, you are the face of impeccable service in our exclusive and luxurious Yacht Club. You will lead by example, delivering a sophisticated dining experience that exceeds the expectations of our most discerning guests. Your expertise in fine dining, deep knowledge of gourmet cuisine and wine pairings, and unwavering commitment to personalized service will ensure an unparalleled experience that aligns with the high standards of our cruise line. With your keen eye for detail, ability to anticipate guest preferences, and leadership in guiding your team, you will contribute to an atmosphere of refined elegance, making every dining moment truly unforgettable.

Your Impact

Your role as a Yacht Club Head Waiter directly enhances the prestige and excellence of our Yacht Club. By providing outstanding and personalized service, you create an environment of exclusivity and comfort, where guests feel valued and indulged. Your ability to train and inspire your team ensures seamless execution of service, upholding the standards that define our brand. Your dedication to maintaining a refined dining atmosphere, addressing guest preferences with discretion, and ensuring the flawless presentation of every dish and beverage will elevate the overall guest experience, leaving a lasting impression that turns first-time guests into loyal patrons.

Your Journey So Far

1.    Proven experience as a Head Waiter, Maitre d’, or in a similar leadership role within a cruise line or a luxury hotel.
2.    Strong background in fine dining, with an extensive knowledge of international cuisine, wine pairing, and upscale service techniques.
3.    Demonstrated ability to lead and develop a team, ensuring high levels of service, motivation, and professional growth.
4.    Previous experience working with international clientele, understanding cultural nuances to provide a truly personalized service.
5.    Familiarity with luxury service standards and the ability to exceed guest expectations through attention to detail and refined hospitality.

Your Essentials

1.    Relevant hospitality qualifications or certifications in food and beverage service.
2.    Fluency in English (oral and written); knowledge of additional languages is an advantage.
3.    Strong leadership, communication, and interpersonal skills, with the ability to manage and mentor a high-performing team.
4.    Ability to work in a fast-paced, high-end dining environment while maintaining a poised and professional demeanor.
5.    Commitment to excellence in guest service, with a proactive approach to problem-solving and guest satisfaction.
6.    A passion for luxury hospitality and a dedication to creating unforgettable guest experiences

Our commitment

We are committed to building a future that values diverse perspectives, embraces the world beyond borders, and fosters an inclusive environment where every individual feels valued, respected and empowered to be their authentic selves. Our commitment extends to taking meaningful, measurable actions that have a long-term positive impact on our guests, our employees and our planet.

 

Ready to turn your passion into something extraordinary? Join us at MSC Cruises, where new opportunities await. Apply today to be part of a global team that is pushing boundaries and achieving something remarkable. Your journey starts here!

MSC Cruises / Explora Journeys

MSC Cruises
Explora Journeys

careers.msccruises.com

WHERE PASSION MEETS OPPORTUNITY

The Cruise Division of MSC Group, the privately-owned world leader in transportation, is headquartered in Geneva, Switzerland, with two distinct brands - MSC Cruises, covering the contemporary and premium segments and Explora Journeys, dedicated to the luxury segment.

MSC Cruises is the world’s third largest cruise line and the market leader in Europe with a strong and growing presence in North America. A global cruise brand with 23 modern ships offering cruises across five continents, guests can visit more than 100 countries worldwide with more than 300 destinations, making unforgettable memories and enjoying the finest hospitality.

Explora Journeys, launched in 2023, is the luxury ocean travel brand redefining the experience for a new generation of discerning travellers. The fleet, currently comprising two ships and expanding to six by 2028, offers effortless yet refined luxury. Guests embark on transformative journeys, connecting with the sea through exceptional itineraries that inspire discovery in all its forms.

Join us and be part of a global family where together we achieve the extraordinary!


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