Cafe Attendant for Azamara Cruises

V.Ships Leisure is looking for Cafe Attendant on behalf of Azamara Cruises.
The Café Attendant delivers high standards of service within our food and beverage (F&B) venues, maintaining consistent positive guest and team interactions in accordance with Azamara Cruises STAR and Go Further programs. 

Key Responsibilities

• Provides support to the assigned stations in different outlets, collects and delivers food and beverages, monitors buffet services, prepares & maintains or replenishes condiments, as directed. 
• Sets up and maintains all self-service buffet areas, ensuring that each item is labelled correctly; assists with food service behind the line, if or when instructed. 
• Provides support to the Waiters and Assistant Waiters. 
• Serves beverages during meal periods, as instructed by Supervisors, following Servsafe policies at all times. 
• Ensures that all service quality standards, in the assigned area, are delivered as trained by managers and meets guest expectations. 
• Applies Service Standards; cleans work areas and operating equipment in accordance with company SOPs. 
• Prepares and performs F&B activities (i.e. cocktail parties) and special events, as assigned. 
• Ensures assigned areas are set up in accordance with the company SOPs.  
• Minimizes equipment loss or damage, and maintains immaculate cleanliness standards in relevant areas, by applying safe working policies and procedures, in accord with all Public Health Policies
• Ensures that all equipment is sanitized and returned after each use accordingly; cleans & polishes equipment, glassware and flatware. 
• Ensures mise-en-place for all areas of responsibility are prepared 15 minutes prior to service. 
• Partakes in embarkation duties as required. 
• Provides the highest level of comfort and sales-oriented service to our guests and consistently maintains an impeccable standard of cleanliness and hygiene in assigned areas in alignment with Public Health Standards and Policies. 
• Ensures always wears the appropriate and task specific Personal Protective Equipment (PPE) as required for each duty undertaken onboard. Always uses correct lifting techniques to prevent injuries. 
• Ensures grooming and uniform standards are followed at all times. 
• Ensures that company property is appropriately secured and protected, especially during rough weather conditions, in order to prevent unnecessary loss or damage. 
• Demonstrates flexibility in being able to work at different times of the day, under pressure and reflects a positive can-do attitude. 
• Maintains knowledge about itinerary-related ports of call, shore excursions and shipboard activities such as guest events, entertainment and programs. 
• Demonstrates strong motivation to achieve the company goals and objectives (quality and financial) for the Restaurant Department. 
• Possesses full knowledge of safety & security procedures and can operate in line with all Public Health, Environmental and Safety & Security Policies; actively participates in all onboard training, safety & security, fire prevention, evacuation exercises as required by the company. 
• Take ownership of the assigned areas of responsibilities in any F&B outlet, according to direction from the relevant Supervisors and Managers. 
• Attends meetings, training activities, courses and all other work-related activities as required.
• Shipboard employees will be required to perform any other job-related duties assigned by their supervisor or management.
• This position is responsible for cost containment through the proper use, handling and maintenance of records, reports, supplies and equipment.
  
  

Education/Experience/Qualifications:

• Minimum of three years restaurant-related experience (shipboard experience preferred), or an equivalent combination of experience and education.
• Completion of high school, vocational school or basic education equivalency required.
• Ability to analyze and interpret documents such as recipes and manuals.
• Ability to calculate figures and amounts such as discounts, interest, commissions, tips, proportions, percentages.
• Ability to solve practical problems and deal with a variety of variables. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.
• Completion of a minimum of two contracts as a Mess Attendant with a performance rating of proficient or above, along with demonstrated customer service skills.
• No disciplinary action on file for the last 12 months.
• Ability to speak English clearly, distinctly, and cordially with guests.
• Ability to read and write English in order to understand and interpret written procedures.
• This includes the ability to give and receive instructions in written and verbal forms and to effectively present information and respond to questions from guests, supervisors and co-workers.
• Ability to speak additional languages such as Spanish, French or German is preferred. 
• Required: All STCW trainings, C1/D visa, and Seaman’s Book. 

About Azamara

Since 2010, Azamara® has delivered a unique way to travel that we call Destination Immersion® experiences. Our intimate, club-like ships can fit in smaller ports bigger vessels can’t visit, and as a crew member, you'll experience destinations that aren’t even on the map for other cruises. With smaller ports, longer stays, and more overnights than other cruise lines, Azamara makes it easier than ever to be immersed in the heart of local cultures in the ports we visit.