Assistant Purser for Orient Express Sailing Yachts

V.Ships Leisure is looking for Assistant Purser on behalf of Orient Express Sailing Yachts Corinthian.
The Assistant Purser plays a critical role in assisting the Chief Purser in the process of ship clearance, documentation, handling of crewing HR matters, and various administrative tasks within the Hotel department. The role involves managing a range of responsibilities related to guest and crew clearance, electronic visa verification, and administrative duties that ensure the smooth operation of the ship. 

Key Responsibilities

• Assist the Chief Purser in verifying visas, electronic visas, electronic ETAs, and other clearance-related documentation for guests.
• Collaborate with guests and crew to ensure the timely submission and verification of required documents.
• Stay updated on changing clearance requirements for various countries and assist in adapting to new procedures.
• Offer proactive assistance to guests who may not have submitted the required declaration, electronic arrival applications etc. before boarding, ensuring they understand the process and assisting them in completing necessary submissions promptly.
• Play a pivotal role in the guest check-in process, ensuring that all required documents, including visas, passports, and other travel-related paperwork, are thoroughly examined, and verified for compliance with entry requirements at each port of call.
• Collaborate closely with the check-in team to expedite the process, offering guidance to guests and promptly resolving any documentation issues to facilitate a smooth embarkation experience.
• Prepare and execute verification processes such as EU Lisa (electronic verification of entry eligibility) and other similar procedures as required. 
• Ensure passenger and crew manifests are prepared and submitted as required by various countries' requirements and electronic portals. o Maintain real-time accuracy of passenger and crew manifests, ensuring that all changes, additions, and departures are promptly reflected in the documentation. 
• Assist in handling scheduled and last-minute face-to-face inspections; reallocating resources to accommodate unexpected inspections while maintaining other responsibilities. 
• Interact with local authorities and address any unusual occurrences or issues promptly.
• Assist other ship departments, such as Deck, Engine, Food & Beverage etc., with in-port requirements and passenger/crew issues. 
• Collaborate with the Crew Office to assist in the management of crew documentation, ensuring that all necessary clearances, visas, and certifications are up to date and compliant with international regulations.
• Streamline communication between the Crew Office and other departments to facilitate crew-related matters and resolve any documentation-related issues efficiently.
• Assist in maintaining accurate records and databases related to crew documentation, including expiration dates, renewals, and compliance status.
• Generate regular reports for the Crew Office and ship management to ensure that crew documentation is in order, assisting in compliance audits and inspections as necessary.
• Oversees the rotation planning of crew, maintains in collaboration with crew office the crew database for talent planning, promotions, dismissals, emergency disembarkation of crew, welcome of joining crew, distribution on joining documents. 
• Handle administrative tasks related to amenities, new cruise preparations, reception floats, and other duties as assigned. 
• Provide support to the Chief Purser, assisting in clearance requirements, cruise reparations, and other tasks.
• Active participation in onboard training programs.
• Additional duties, not mentioned here, will be expected as per management request. 

Education/Experience/Qualifications:

• Fluent English.
• High school degree or related.
• Previous professional experience: 2 - 3 years as purser / assistant purser / clearance officer.
• Shipboard experience: Yes.
• Valid STCW certificates.
• Valid Pre-Employment Medical.
• C1D visa mandatory for all positions. 

About Orient Express

For the past 140 years, Orient Express has been sublimating the Art of Travel with luxury trains, unique experiences and collections of rare objects. And soon the heritage of this legendary train will be transported to a collection of hotels and sailing yachts around the world. Introducing a new art de vivre, a different kind of journey that promises unforgettable moments along the way and the same destination since the beginning: to make dreams come true.