Shore Excursion Manager

Description

As a Shorex Manager, you will design and manage unforgettable shore excursion experiences for our guests. You’ll oversee all aspects of tour planning and operations, working closely with local partners and the onboard team to deliver seamless, safe, and enjoyable excursions. Your work will ensure our guests have memorable adventures at every destination.

• In this role, you’ll bring destinations to life for our guests. From organizing exciting tours to managing day-to-day operations, you’ll ensure every excursion runs smoothly. You’ll work with local operators to offer a range of unique experiences while keeping safety and guest satisfaction as your top priorities. Your ability to solve problems, lead a team, and communicate effectively will help create lasting memories for our guests and support the success of our cruise line.

To succeed in this role, you’ll need:

• Experience: At least two or three years in a similar role within the cruise industry.
• Languages: Fluent in English and at least two additional European languages.
• Skills: Strong organizational abilities, excellent communication skills, and a focus on delivering outstanding guest experiences.
• Knowledge: Understanding of shore excursion planning, operations, and guest service excellence.

To succeed in this role, you’ll need:

• Adaptability: Flexible and able to handle the fast pace of cruise operations.
• Problem-Solving: Quick and effective in resolving challenges that arise.
• Teamwork: A collaborative approach to working with onboard and shore-side teams.
• Guest Focus: Always thinking about how to enhance the guest experience.