Excursion Sales Specialist

Job Title: Excursion Sales Specialist – International Cruise Ships

Location: Onboard international cruise ships (various global destinations)
Contract Type: Fixed-term (approx. 5 months ±1 month)
Start Date: Upon completion of onboarding and training
Working Hours: Full-time, shift-based (8–11 hours/day, including weekends)

Salary:

Monthly gross: €1,750

Bonus: €518

Total Monthly Gross (including TFR/13°/14°/Leave/Additional Leave): €2,268

Accommodation & Benefits:

Shared double cabin onboard

Travel to/from ship covered by employer

Onboard meals included

Access to crew facilities (gym, beach, bar, internet lounge)

Crew discounts and visitor passes for family/friends

Opportunities for professional development and promotion

Supportive, inclusive, international work environment

Job Description:
As an Excursion Sales Specialist, you will promote and sell destination tours and excursions to guests onboard, assist during onshore activities, and ensure customer satisfaction and safety throughout the journey.

Key Responsibilities:

Sell and promote excursion packages aligned with revenue targets

Support guests during excursions, including logistics and coordination

Prepare tour materials (tickets, maps, stickers, etc.)

Report guest interests, requests, and feedback to the Tour Manager

Provide language assistance during excursions when needed

Monitor guest behavior and ensure safety protocols are followed

Assist injured or ill guests during excursions according to company procedures

Requirements:

High school diploma in Tourism, Languages, or related field (Bachelor’s preferred)

Previous experience in Sales; experience in selling excursions, tours, or services is highly valued

Fluency in English and Italian (spoken and written)

Fluency in German OR strong sales experience (especially in excursions/services/tours)

Proficiency in a fourth language such as Spanish, Portuguese, or Chinese is an asset

Confident using Microsoft Office Suite

Proactive, with strong teamwork and problem-solving skills

Availability to live and work onboard for the full contract period

Willingness to complete mandatory STCW safety training (~10 days in passport country)

Employment Conditions:

Seasonal / Contract-based

Full-time, shift-based work including weekends

Travel, meals, and lodging covered by the employer

Social insurance provided according to maritime labor conventions

We are currently looking for German speakers or candidates with strong sales experience, especially in selling excursions, tours, or services. Join us and create unforgettable guest experiences while traveling to unique global destinations.