Assistant Manager: Cruises Retail

PEOPLCONQUEST HR recruitment company is looking for one of our clients that work in several cruise lines:

Assistant Manager: Cruises Retail

Position Title: Assistant Manager Location/Office: Shipboard
Reports to: Retail Manager Department: Cruise Line Retail
Job Purpose: The Assistant Manager is responsible for leading the performance of a team, guest experience and
operations for designated category environments on a premier luxury cruise ship.

ASSISTANT MANAGER TALENT PROFILE

QUALIFICATIONS: Education & Experience
1-2 years management experience in retail or hospitality preferred; luxury guest experience is of interest. Proven track record of driving sales performance through business development activities including events, networking, and clienteling.
Proven track record of developing and inspiring talent at all levels.
Minimum high school diploma, associate degree or beyond preferred; studies in retail or hospitality is a plus.
Strong interpersonal and communication skills.
Possess integrity and professional business standards.
Proficient knowledge of MS Excel, Word and Power Point.
Success Measures
Achieves sales targets for designated categories. Achieves fine jewelry targets (sales).
Defined specialist succession plan.
Effective and efficient execution.
Responsible for leading the Starboard Way - improves NPS- delighted guest (depending on CL/TBD).

Able to travel and live/work on a ship. Able to work 6 month contracts. Able to work 7 days a week, up to 77 hours. Possess valid european passport and when possible a seaman book copy.
Able to stand for long periods of time.
Able to physically participate and effectively contribute in cruise line’s boat safety and emergency life-saving drills as required.
Proficient English reading, writing and speaking skills.

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