Sales Associate-Starboard

The Sales Associate will promote Starboard’s high quality retailing standards, continuously driving maximum sales results and super quality customer service. All Sales Associates must have
a strong commitment to Sales, Service, Merchandising, POS Systems and Loss Prevention.
SALES:
All Sales Associates will strive daily to achieve and exceed sales goals as defined by the Company. At the beginning of every voyage and then broken down daily, the Sales Manager will
provide specific, achievable goals for each Associate. Exceeding these targets is the best way
for Associates to ultimately receive healthy commissions.
SERVICE:
Sales Associates must maintain a welcoming, friendly demeanor at all times. To this end, Associates must greet each customer with a smile, initiate conversation and respond appropriately and enthusiastically to all customer inquiries. Sales Associates must also advise each customer of the features and benefits of the merchandise, any in-store specials or promotions. Associates must also maximize every opportunity by suggesting add-ons, cross-selling or
upselling as appropriate.
MERCHANDISE & DISPLAY:
Sales Associates will work with the Sales Manager and home office counterparts to create visually stunning shop and window displays. On a daily basis, Associates will maintain a clean,
organized and fully stocked sales floor. Additionally, all staff will receive merchandise deliveries
to the vessel from shoreside vendors and the Distribution Center. Once onboard ship, Sales
Associates must ensure all merchandise is properly priced and SKU’d. The Sales Associates
will also assist in period inventories as required.
POS SYSTEMS:
All Sales Associates will process sales transactions accurately using appropriate customer service techniques.
LOSS PREVENTION:
Sales Associates must remain vigilantly aware of any potential loss of inventory. Reporting any
theft is absolutely essential towards achieving successful sales results. Immediately upon identification, Sales Associates must report theft or breakage to the Sales Manager.
As with any position, Sales Associates may also be assigned other tasks as required by management.
Main Responsibilities of a
SALES ASSOCIATE
AN IDEAL SALES ASSOCIATE
WILL HAVE
• 2 years of successful retail
experience
• High school diploma required
• Ability to demonstrate
exceptional interpersonal and
leadership skills
• Talent for handling and resolving
customer concerns in a professional
manner
• Ability to communicate effectively in
English (both orally and in writing)
• Strong computer skills using Microsoft
applications such as MS Word and MS
Excel, MS Outlook and Internet Explorer.
• Ability to travel abroad for 6 months continuously
SALES ASSOCIATE

Starboard proudly provides full retail operations onboard
some of the world’s most prestigious cruise lines.

Carnival Cruise Lines, Royal Caribbean,Holland America, Celebrity Cruise Line,Costa Cruise Lines, Norwegian Cruise Lines