Cruise Director- River Cruise

Looking for Cruise Directors for River Cruise 

As a guest focused Cruise Director, you are always looking for the next opportunity to create a memorable moment, your goal being that every guest who travels with you want to return.

You will personally welcome our guests on board like a family member, in a warm and friendly manner. You take the time to get to know them, giving them an authentic and personal experience.

Your organisation and IT skills will enable you to plan ahead, focusing on the details so that excursions and activities run smoothly and departures are seamless.

You will lead by example, taking pride in your appearance and conduct yourself in professional manner at all times. You will take pride in representing the Saga brand and understand the importance of team work, building collaborative relationships with our partners to achieve one shared goal.

Open to feedback – you will build relationships with guests and colleagues which encourages open communication. Our guests will come to you if they need something.

You are a fast, creative thinker and able to recognize any areas which may impact the enjoyment of our guest’s holiday. You will be dedicated to delivering an exceptional experience for our guests, which will be measured in the end of cruise guest survey scores, and you will strive to achieve the targets set out by the business, specifically the tNPS.

Preparation and knowledge are key to your success and you will be an expert in the itinerary, destinations and experiences offered, maximising our guests enjoyment at each place visited by showcasing the destination and bringing it to life.