Dispatcher for Marella Cruises

Main responsibilities:  

- In addition to those normal duties as outlined in the V.Ships VMS, the Dispatcher is responsible for: · Working under direct supervision of the Hotel Service Engineer to address any issues related to guest and crew accommodations or facilities.

- Working closely with all technical sub-departments and other departments onboard.
- Communicating and coordinating instructions between various departments and sub-departments to      ensure the smooth operation of all shipboard activities.
- Maintaining detailed logs and records of defects.
- Adhering and complying with all company policies and procedures, manuals and directives.
- Performing duties and tasks according to above but not limited to that.

Key Responsibilities

Additional responsibilities:  

- Attend passenger social events as directed by the Head of Department.

- Partake in inspections, trainings and meetings as directed by the Head of Department.

- Other shipboard tasks pertaining to departmental operations as directed by Head of Department.

- Attending trainings and office visits arranged by Ships Leisure where possible 

Education/Experience/Qualifications:

• Valid STCW certification.
• Strong administrative skills.
• Ability to work in a multicultural environment.
• Physically and medically fit.
• Moral integrity is required.
• Experience  in  a  previous  administrative  position  preferably  in  a  crewing,  clearance  or  Human resources field.
• Shipboard experience is considered an asset.

Benefits

• Fluency in English is essential. Excellent verbal and written English skills are required. English is the working and safety language on board Silversea vessels. This also includes the ability to give and receive instructions in verbal and written forms and to effectively and efficiently engage with guests and crew members. Other languages will be considered an asset.
• Excellent working knowledge of all Microsoft applications.
• Excellent typing skills.
• Fidelio experience would be considered an asset.

About Marella Cruises

With almost 30 years of sailing experience under our belts, Marella Cruises are well-established as the UK’s third biggest cruise line. They sail to over 100 destinations around the world, including Bridgetown, Corsica, and Santorini. Every year, Marella Cruises take over 300,000 customers away across the shining seas.

As the world’s only vertically integrated cruise line, they combine their cruising expertise with all the experience of TUI. This means their customers can trust us to be with them every step of the way. Onboard, they offer All Inclusive sailings as standard. This includes everything from flights, luggage, transfers, meals, drinks, tips and service charges. Plus their guests are guaranteed a friendly welcome. They remember their name as well as their favourite drink. Plus, they pride ourselves on featuring fewer days at sea.