Nightwatch - European nationals

• This position is open to European nationals only

Line Crewing is seeking qualified candidates for the position of NIGHT WATCH to work onboard European river cruise vessels, with full onboard accommodation provided.

- will be under Seasonal Dutch Contracts, running from March to November, with a potential continuation into refugee operations thereafter. Contracts are based on 38 working hours per week, with overtime paid accordingly.

Experience, Skills, and Character

• Strong public relations skills with excellent command of English, German, and/or Dutch where necessary.
• Minimum of 2 years vessel experience.
• Typing proficiency.
• Computer skills: iOS, Windows, Microsoft Office (Word, Excel), Outlook, Fidelio Cruise (or similar ship management software), Stock Control System; ability to learn onboard cloud-based systems.
• Ability to communicate with all levels of personnel and passengers.
• Reliable, self-motivated, and able to work unsupervised.
• Ability to work a flexible night schedule in line with company standards.
• Primary Responsibilities

Night Shift Duties:

• Represent the management team and ensure the safety of the vessel, guests, and crew during the night.
• Maintain friendly and professional interactions with guests at the Reception.
• Perform standard administrative duties during the night shift.
• Be available at the Captain’s and Hotel Manager’s disposal for any necessary tasks and report unusual matters promptly.
• Night shift timings: 22:00 (10:00 PM) – 08:00 (08:00 AM).
• Conduct hourly safety inspections (safety rounds) of designated checkpoints.

Standard Duties and Responsibilities

• Be friendly and professional with passengers and crew while staying focused on assigned tasks.
• Discuss and check with the Hotel Manager any special guest requests (e.g., wake-up calls).
• Lock entrance doors when the ship is stationary overnight.
• Inspect engine rooms, freezers, and fridges during safety rounds; record data in logbooks.
• Sort and organize bar receipts and administrative documents.
• Update and display the daily restaurant menu at the Reception.
• Manage candles, fruit/candy baskets, flowers/plants, and cleanliness in Reception/Bar areas.
• Clean, dust, vacuum, and mop Reception, Lounge, Bar, Souvenir Shop, and public area toilets.
• Maintain laundry operations (clean filters, refill machines) and coffee/tea stations.
• Replenish bar/restaurant fridges; check stock and food freshness.
• Prepare early breakfast for guests and crew; maintain Crew Mess HACCP standards.
• Assist guests with luggage during embarkation/disembarkation.
• Make wake-up calls as requested by guests.
• Prepare boarding cards and postcards the night before embarkation/disembarkation.
• Follow vessel security, fire, and safety procedures; report all unusual matters to the Captain and Hotel Manager.
• Maintain uniform dress code and professional demeanor.
• At the end of the shift, report all matters to the Hotel Manager.

Essential Duties and Responsibilities

• Check the alarm panel multiple times; call nautical department and/or Hotel Manager in case of emergency.
• Place the safety signboard on the Reception desk during rounds.
• Print and submit a safety report signed by the Captain after the last round.
• Ensure no visitors enter the ship during the night shift.
• Assist guests with special requests (extra pillows, blankets, etc.).
• Enforce crew-only rules in the Mess Room and Bar; ensure no unauthorized food is consumed.
• Ensure crew breakfast is fresh and properly displayed.
• No mobile phones or personal electronic devices during duty.
• Always follow QRC standards and vessel-specific procedures as instructed by the Hotel Manager and Captain.
• Communicate proactively for clarification on vessel-specific duties.

Key Points

• Standard Procedures: Ensure safety, guest satisfaction, and operational integrity.
• Vessel-Specific Duties: Follow additional guidelines communicated by Hotel Manager/Captain.
• Communication: Proactively clarify or update any vessel-specific tasks.