Waiter / Waitress - European nationals

• This position is open to European nationals only

Line Crewing is seeking qualified candidates for the position of Waiter to work onboard European river cruise vessels, with full onboard accommodation provided.


- will be under Seasonal Dutch Contracts, running from March to November, with a potential continuation into refugee operations thereafter. Contracts are based on 38 working hours per week, with overtime paid accordingly.

EXPERIENCE/ SKILLS/ CHARACTER

• Must have experience on ships or hotel industry as a Waiter;
• Must be able to deal with passengers in a professional manner;
• Must have English and/ or German language skills;
• Must be reliable and able to work unsupervised;
• Must be able to work flexible time schedule and to the Company’s standards.

Duties and Responsibilities

• Maintain a friendly, courteous, and professional attitude towards passengers and crew while staying focused on assigned tasks.

Adhere to the company’s appearance standards:

• No visible piercings while on duty, except for regular stud earrings for female crew members.
• No visible tattoos while on duty.
• Maintain good personal hygiene, including short and clean fingernails, a well-groomed haircut for men, and a moderate hairstyle for women.
• Always wear a clean and proper uniform according to vessel regulations.

Food & Beverage Service

• Serve food and beverages to passengers in a friendly, efficient, and courteous manner, ensuring total passenger satisfaction.
• Be familiar with all menu items, their preparation methods, and service procedures.
• Ensure all food and beverages adhere to onboard menu specifications, are properly presented, and served at the correct temperature.
• Address passenger complaints promptly and professionally; inform the Maître D’hôtel or Head Waiter of any issues.
• Follow and maintain Food & Beverage hygiene standards onboard.

Setup & Equipment Maintenance

• Set up tables, side stations, buffets, and displays in accordance with company standards.
• Ensure all glasses, cutlery, crockery, and other service items are clean and in good condition before use.
• Be responsible for minimizing breakage and loss of equipment.
• Clean all tabletops and seating furniture as needed, ensuring that all setup items are clean and properly placed.
• Maintain the cleanliness and proper functioning of all equipment and vessel property used in service.

Operational Responsibilities

• Perform side duties as assigned on a fair rota basis.
• Work efficiently, confidently, and professionally in all guest service interactions.
• Assist with the loading of provisions and luggage when necessary.
• Follow all safety, fire, and security protocols as per vessel regulations.
• Adhere to the procedures outlined in the training manual and maintain company standards in all assigned tasks.