Shore Excursion Staff

Recruiter:
Security Wofsg
Category:
Shore Excursions Jobs
Position:
Shore Excursion Staff
Updated:
July 2, 2026

Description

Department - Hotel-Excursion

Accommodation - Shared Staff

Contract duration - 7 months

Main Function

  • To sell MSC Shore Excursions by positive selling techniques
  • To assist the Shore Excursions Manager and Assistant in the general operations of the Shore Excursions department
  • Escorting tours ashore

Qualifications

  • Fluent in oral and written English (working & Safety language of the Company).
  • Ability to speak, read and write in Italian and German is a major benefit and may be a requirement.
  • Ability to speak, read and write in any major other languages (Spanish, Portuguese, French, Russian, Chinese etc.) is considered a major advantage that could eventually influence the selection for some positions.

MAIN RESPONSIBILITIES

  • Approach arriving guests to inform them about the excursions, assisting them to select the tours (how to book, deadlines, best excursions etc.) and to hand out informative material.
  • Destination Guides and Booking Forms to Guests, and assist the Guests for any further information and to take tour bookings.
  • While on tour, take advantages of this opportunity to talk to the passengers, promote or suggest tours for the following port of calls. Any interaction should turn into a selling process.