Human Resource Manager
- Recruiter:
- BSM Cruise Services
- Category:
- Administration Jobs
- Position:
- HR Manager (shipboard)
- Updated:
- March 18, 2026
Oversees crew development programs and training.
Coaching & counselling to officers/managers and crew.
Supervises the individual performance management.
Oversees the promotions done on board guaranteeing their compliance to Company rules.
Coordinates and supervises the Crew Welfare Program in liaison with the crew welfare president.
Ensure implementation and follow up sop related to crew welfare.
Is in charge of the familiarization to the new-hires first contract.
Is in charge to arrange in liaison with the ship management the “welcome onboard” familiarization meeting for all new joiners.
Implement and supervises a “Buddy” system organization in collaboration with the Dept heads
Manages internships programs
Ensures the follow up of the Letter of engagement
Oversees activities relating to sign-on and sign-off procedures.
Supervises the re-embarkation scheduling process in Radiant Fleet
Handles contract reduction or extension requests in conjunction with crew purser.
Approves the Family cruise request forms.
Provides maximum assistance to crew in case of relative’s mourning case
New-hires communication and information aspects related to salary while the crew admin is in charge of the administrative and financial aspects.
HR End of cruise report to be sent in CFC, Master and Hotel Director no later than 48 hours after ended cruise. Oversees MLC 2006 working and resting hours control
Handles the change of department requests originating on board
Manages the Crew complaints originating from the ship. Also reports any manager who fails to respect company rules, being involved in any form of corruption or discrimination.
Is in charge, together with the Staff Captain, of making the decisions on disciplinary action or dismissal, in link with the shoreside HR functions and the respective Operations.
Participates in cabin inspections.
Can be a part of the investigation team (with Staff Captain, Ship Security Officer) in disciplinary cases.
Work Experience Requirements
All applicants must have previous experience in working on a Cruise Ship and in a 4/5* Hotel or Upscale Restaurant.
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