Assistant Casino Host

Location: Cruise Ship Worldwide 

Position Overview:

The introductory position of Assistant Casino Host (CAHA) will provide support to the Casino Host (CAHT) onboard each ship. The CAHA will assist in all onboard areas of Casino Marketing and VIP Services. This includes, but is not limited to, all administrative duties & reporting, pre and post cruise preparations, casino rewards and player program responsibilities, advertising & signage, casino tournaments, promotions, special events and casino groups.

Key responsabilities: 

• Create and maintain a fun, engaging casino atmosphere for guests
• Recruit and enroll players into the Club Rewards Program
• Deliver VIP services and maximize guest interaction on the casino floor
• Support and upsell casino tournaments, events, and promotions
• Maintain strong knowledge of casino operations, programs, and marketing offers
• Track player activity, rewards, tier status, and issue complimentary benefits
• Prepare and manage daily, weekly, and voyage‑end casino reports
• Operate and maintain casino marketing systems and software accurately
• Organize pre‑cruise and onboard guest preparations and amenities
• Ensure marketing materials, signage, and announcements are accurate and current
• Follow casino policies, procedures, and reporting standards
• Manage inventory and place orders as required
• Act as Casino Host when needed and support ship operations as assigned

Experience:

• Minimum of 2 years’ experience in sales or front-line guest service

• Previous land or onboard casino experience

• Strong communication and negotiation skills

• Proficiency in MS Office tools, database and player tracking systems