Human Resources Manager (Cruise Ship)

Position Summary

We are seeking an experienced and strategic Human Resources Manager to join the onboard leadership team. As a key member of the Executive Committee, you will partner closely with senior leaders to develop and execute HR strategies that support business goals, enhance employee engagement, and drive organizational performance.

This role oversees all aspects of human resources operations onboard, including employee relations, talent management, learning and development, compliance, and HR administration. You will also serve as the onboard Compliance and Ethics Officer, working closely with the Captain to ensure adherence to ethical standards and company policies.

Key Responsibilities:
Drive HR strategy aligned with organizational goals and onboard business performance
Monitor key performance indicators (KPIs) and implement actions to meet or exceed targets
Partner with department leaders to optimize workforce performance and cost management
Manage HR and crew welfare budgets, ensuring effective cost control
Oversee onboarding, sign-on/sign-off processes, immigration, and crew movement
Lead talent management initiatives, including performance management, succession planning, and career development
Coach and develop HR team members and high-potential employees
Foster a positive work environment by driving employee engagement and morale initiatives
Provide guidance on HR policies, procedures, and performance management processes
Ensure fair and consistent application of disciplinary and promotion processes
Deliver constructive performance feedback and build a culture of trust and accountability

Additional Responsibilities
Promote strong employee relations and resolve conflicts in compliance with applicable regulations and agreements
Lead and manage investigations related to ethics and compliance matters
Analyze HR data and metrics to provide insights and recommend improvements
Maintain relationships with external stakeholders such as port officials and business partners
Ensure compliance with safety, environmental, and company standards
Support training and development initiatives in collaboration with Learning & Development teams

Qualifications
Bachelor’s degree in Human Resources, Business Administration, Psychology, or a related field (or equivalent experience)
Minimum 5 years of progressive HR management experience
At least 3 years of experience in employee relations, including conflict resolution and investigations
Strong analytical, organizational, and problem-solving skills
Excellent written and verbal communication skills
Proven ability to influence and partner with leaders at all levels
Proficiency in Microsoft Office (Word, Excel, PowerPoint)

Language Requirements
Fluent in English (spoken and written)
Additional languages such as Spanish, French, or German are an advantage

Physical Requirements
Ability to stand, walk, and move throughout the vessel for extended periods
Must be able to lift and/or move up to 50 pounds
Full ability to participate in emergency drills and safety procedures
Adequate vision, hearing, and communication abilities for safe operations