Supervisor Pools and Decks

This frontline leadership role is responsible for overseeing Aquatic Attendants and Open Deck teams to ensure safe, clean, and well‑maintained pool, water park, and open deck areas. You will play a key role in delivering a safe, enjoyable, and memorable vacation experience for all guests.

Duties & Responsibilities

• Carry out special tasks assigned by Housekeeping management and report any issues encountered
• Supervise housekeeping operations and team members across open deck areas, including pools, whirlpools, verandas, and slides
• Train and develop team members while ensuring safe operations and clean, well‑maintained equipment and lockers
• Ensure compliance with garbage management, environmental, USPH, and HESS‑MS procedures
• Monitor, record, and maintain pool and whirlpool water quality in line with USPH standards
• Oversee opening, closing, and daily operations of pools, towel counters, whirlpools, and water slides
• Manage beach towel operations, deck chair storage, chemical labeling, and secure storage
• Ensure daily cleaning of drainage channels and maintenance of stainless steel, brass, and glass surfaces
• Report maintenance and safety issues immediately to Assistant Housekeeping Managers
• Follow port operation restrictions, safety regulations, emergency drills, attendance policies, and Company Service Values
• Deliver consistent hospitality standards and courteous service to guests and crew

Position Minimum Requirements:

• Minimum of 1-2 year experience in housekeeping or facility operations within a hotel, resort, water park, or leisure facility.
• Solid understanding of Standard Operating Procedures (SOPs) in housekeeping, especially related to outdoor areas
• Ability to train, organize, and manage a team 
• Basic knowledge of pool care, chemical handling, and outdoor facility safety
• Must be Fluent in English
• Must be 21 years or older.