Youth Counselor @ Norwegian Cruise Line

Under the direction of the Youth Program Supervisor, the Permanent Youth Counselor is responsible for the supervision of all youth and teen programs as it relates to the Passenger Programs and Entertainment Department.

POSITION RESPONSIBILITIES

• As a member of the Cruise Staff, the Youth/Teen Counselor is responsible to assist in leading any of the scheduled social, entertainment or recreational activities, ensuring that each event takes place safely and promptly as scheduled.

• Each Youth/Teen Counselor has the specific responsibility to develop, implement and oversee all activities for the youth/teen programs.

• Each new program/activity or any major change to existing programs needs to be submitted for shoreside approval to the Miami Office before implementation.

• All Youth/Teen Counselors are responsible for assisting in the storage, inventory and ordering of all equipment, supplies, gifts, and prizes which are specifically utilized in the youth/teen program.

• It is the responsibility of the Youth/Teen Counselor to aid on the training of all new Youth/Teen Counselors and seasonal Youth/Teen Coordinators.

• Each Youth/Teen Counselor must have the ability to serve as an effective Host/Hostess.

• Each Youth/Teen Counselor must have the ability to work as a team member in cooperating with other Cruise Staff members, as well as with other shipboard departments.

• It is the responsibility of the Youth/Teen Counselor to be accessible and approachable with the guests. He/She must be capable of being a patient listener while making the guests feel at home.

• Must be familiar with the Safety and Environmental Protection Policy and the SEMS, and carry out the policies and procedures appropriate for his/her position.

• Meet & Greet Guests upon embarkation.

• Assist with private parties and functions.

• Assist with any guest requests.

• Swipe guest cards at gangway.

• Other activities and duties as assigned.

NATURE AND SCOPE

• Under the direction of the Cruise Director and the Assistant Cruise Director, the Youth Counselor assists in the training of all Seasonal Youth Counselors.

• Responsible for the supervision and control of all youth/teen guests in all entertainment-related activities.

KNOWLEDGE AND EXPERIENCE

• A minimum of two years previous experience in the recreation/education industry working with children and/or teens ages 2-17. Must have specific expertise in the field of recreational administration, or early childhood education.

• Extrovert, quick and critical thinker, witty, personable, and articulate. Must be service oriented and have the ability to take direction.

• Although not an absolute prerequisite, prefer proficiency in ability to read, write and effectively communicate in one language in addition to English.

• Must be able to adapt to confined and sometimes limited living conditions for extended periods of time. In addition must be flexible in terms of last minute changes in itineraries, activities, events and schedules.

• Proficiency in: Microsoft Word, Microsoft Excel, and Microsoft Outlook.