Hair Stylist/ Barber for The Ritz Carlton Yacht Collection

V.Ships Leisure is looking for Hair Stylist / Barber on behalf of The Ritz Carlton Yacht Collection.

The Hair Stylist is responsible for delivering the Gold Standards’ philosophy within the Spa and Wellness facility. The Hair Stylist is accountable for ensuring that all guests receive treatments and service in line with The Ritz Carlton Yacht Collection and the Spa SOP protocols. Treatments may include Blow Dry, Hair Treatments, Haircuts and all treatments outlined in the Hairstylist’s Menu. The Hairstylist will assist with salon services when required, including but not limited to guest check-in, enquiries, general reception duties and assisting with maintaining the Spa and Wellness facility.

Key Responsibilities

• Provides hair treatments for guests onboard according to client’s instructions or current hairstyles, using Spa equipment provided (for example: clippers, combs, hand-held blow dryers and scissors). Hair treatments include, but are not limited to, shampooing hair, cutting and trimming hair, curling / coloring / straightening hair, providing face / neck/ head massages, etc .
• Possess thorough knowledge of Hairstylist menu and retail products in order to assist guests by providing information and suggestions on all product and services within the Spa and Wellness Facilities.
• Provides confident support to the retail area by providing guests with useful home care products and advice.
• Stays informed of the latest styles and hair care techniques.
• Ensures confidentiality and discretion are maintained at all times regarding guest information and activities.
• Responds to issues or problems immediately and efficiently involving relevant Ladies and Gentlemen as required, as well as reports any challenges, complaints or service difficulties to the Spa Manager.
• Completes required reports and owns administration (scheduling, program creation, etc).
• Assists with Salon services when required, including but not limited to guest check-in, enquiries and general reception duties and assisting with maintaining the Spa and Wellness facility.
• Ensures the Beauty Salon, Spa and Wellness areas are clean, tidy and safe at all times.
• Ensures adherence and compliance with all Public Health, safety and environmental regulations and all guidelines established by the Ritz-Carlton Yacht Collection and USPH standards.
• Cleans and  sterilizes work area as well as all tools and equipment following the public health and safety standards.
•  Monitors the status of all spa equipment, tools and venues and immediately notifies the Supervisor if there is any maintenance or repairs required 

Education/Experience/Qualifications:

•  Valid Standards of Training, Certification and Watchkeeping for Seafarers (STCW) and flag certification for the duration of the contract and appropriate to position.
• An internationally accredited Hairstylist and Barber certification from a recognized facility.
• Minimum five (5) years' experience working as a Hairstylist in a luxury facility.
• Superior knowledge and experience in Spa and Luxury hotels and / or luxury cruise industry preferred.
• Strong, primary focus on the Wellness and Hair industry, with the ability to recommend and confidently talk about guest requirements.
• Sales experience; friendly and approachable.

About Ritz Carlton

The Ritz-Carlton Yacht Collection is taking the legendary service of The Ritz-Carlton to sea. As one of the Ladies and Gentlemen of The Ritz-Carlton Yacht Collection, you are the most important asset in our service commitment to our guests. We strive to not only meet but also exceed, our guests’ expectations. By joining our team you embody the legendary standards that have made The Ritz-Carlton such an iconic luxury hospitality brand.

V.Ships Leisure is an exclusive recruitment partner of The Ritz-Carlton Yacht Collection.