Butler

Start Your International Hospitality Career with Crystal Cruises

Joining Crystal Cruises means becoming part of a globally recognized luxury hospitality brand known for exceptional service, elegant ships, and unforgettable guest experiences. Working with Crystal offers a unique opportunity to develop your career in an international environment, gain experience in the ultra-luxury cruise industry, and work alongside hospitality professionals from around the world.

Butler is responsible for the guests’ experience, offering a premium service that is both exceptional and memorable. Butler is the liaison between the guest and all Hotel and Marine Departments, proactively anticipating every guest’s needs and expectations. The Butler must possess outstanding hospitality, communication and organizational skills in addition to effective decision-making abilities. Paying keen attention to detail, the Butler is held fully accountable for the quality of their guests’ personalized experience

What We Offer

• Employment with a world-class luxury cruise company
• Competitive salary and career development opportunities
• Medical insurance provided throughout the contract
• Flights provided to the vessel and back home upon successful contract completion
• Free accommodation and meals onboard
• Free uniform
• Reimbursement of joining expenses upon completion of the first contract
• STCW training reimbursement upon commencement of the second contract
• 8-month contract followed by 2 months of vacation
• Opportunity to travel the world while working

Your Responsibilities

• To collect guests from the gangway and escort them to their suites on embarkation day (check in) and explain the suite functions and amenities.
• To provide breakfast, lunch, dinner including 24-hour room service to guests upon their request.
• To provide canapé's, teatime, turndown and bar service to guests upon their request.
• To make onboard reservations, pack/unpack and shine shoes for guests upon their request.
• To do deliveries (such as laundry, gifts, times fax etc.) to guest suites.
• To replenish beverages, coffee & tea, ice and fresh fruits twice a day or as necessary.
• To log the guest’s personal laundry, send it down to the laundry for washing, dry cleaning or pressing, and deliver it back to guests in a timely manner.
• To order enough soft drinks, liquor/wine & sparkling wines and fresh fruits for all pantries and to ensure that daily menus are distributed to guests in a timely manner (as per assigned side-duty and schedule, however, to not overstock items in the pantries).

Requirements

• Minimum of two (2) years guest facing service experience in a luxury environment. (Cruise ship experience is preferred).
• Must have good food and beverage knowledge as well as proficiency in other services provided onboard.
• Fluent written and spoken English.
• Good interpersonal and public communication skills.
• Good organizational and multi-tasking skills are required together with an eye for details.
• Must possess the ability to interact with all levels of people while communicating in an effective, yet diplomatic fashion.
• Needs to have an outgoing personality and possess a positive attitude, maintain a friendly and approachable demeanor at all times even under pressure using their knowledge of Crystal Basics.

Why Choose Crystal Cruises?

Crystal Cruises is renowned for delivering exceptional luxury experiences and maintaining some of the highest service standards in the cruise industry. Team members benefit from professional training, international exposure, career progression opportunities, and the chance to work in a truly multicultural environment while visiting destinations around the globe.

Ready to embark on an exciting international career?

Apply today through ISMIRA Agency and take the first step toward joining the exceptional team of Crystal Cruises. We are looking for passionate hospitality professionals who are ready to grow, travel, and succeed in the world of luxury cruising.