HealthCare Assistant - Cruise

The Healthcare Assistant (HCA) is essential in the medical department, providing clinical and administrative support to the onboard medical team. HCAs often are the first

medical team members seen by guests and crew and assist in delivering an excellent customer experience.

The role includes, but is not limited to:

• Provide clinical and administrative work under the supervision of other medical
staff.
• Staff the reception desk, greet patients, schedule appointments, follow-ups, and
patient check-in services.
• Assist with basic patient triage and vital signs.
• Assist medical staff with specimen collection and laboratory tests.
• Assist patients in the medical center with care needs.
• Assist with crew education and vaccination campaigns.
• Assist the medical staff in monitoring inventory levels and checking equipment.
• Process electronic and paper medical documentation.
• Participate in medical training and ship safety drills within their assigned roles.
Support audits, inspections, and public health monitoring. Participate in
shipboard training and competency programs to learn new skills.
• Uphold the company’s core values and the best customer service standards.

APPLICATION REQUIREMENTS

Healthcare Assistant applicants must have qualifications and work experience as Health
Care Assistant or equivalent, LVN, LPN, Nurse Associate/Technician, Enrolled Nurse
equivalent or above, Emergency Medical Technician equivalent or above. Licensing
with an appropriate governmental or national regulatory body is required where
available. The most recent work experience should be in a clinical setting. At least three
years of post-graduate clinical experience is preferred.

Additional requirements include:

• A valid BLS certificate before joining a vessel
• A Valid passport
• Eligibility to be issued a United States C1/D Visa (non US or Canadian citizens)
• Fluency in speaking and writing in English, both conversational and technical
• Computer literacy and experience with Microsoft Windows and Microsoft 365
• Experience with the use of electronic health records is essential
• Outstanding interpersonal, customer service, and communication skills
• Ability to work cohesively in a small, diverse team.