Human Resources Manager

Great vacations begin with great employees!

Combine your experience and sense of adventure by joining our exciting team of employees working onboard our ships at sea. At Royal Caribbean International, we believe that great vacations begin with great employees! 

As a leader in the cruise industry, Royal Caribbean International is continuously expanding and seeking dynamic, energetic, experienced professionals to join our team.  With our innovative fleet of twenty-one ships visiting five continents, each offering adventurous ways to explore the globe, this could be a great opportunity to let your career set sail.

The Human Resources Manager is a strategic HR professional that partners with the Executive Committee and other members of the leadership team to develop and implement human resources strategies and programs that are in line with the individual business units and organizational mission and vision.  The HR Manager must have extensive knowledge in all aspects of HR administration including recruitment, employee relations, performance management, organizational development, learning, compensation, benefits and HR systems.

Career snapshot:

• Educates and supports the onboard management with regards to HR policies, procedures and standards including the company"s performance management system and our progressive discipline procedures.  Partners with Department and Division Heads to ensure consistent and fair application.
• Oversees activities relating to sign on and sign off procedures, crew immigration/customs and all other issues related to the HR Center
• Responsible for ensuring compliance with the Code of Business Conduct and Ethics as the Compliance and Ethics contact onboard.  Leads investigations into potential ethical violations and resolves accordingly.
• Drives positive employee relations by ensuring compliance with MLC, collective bargaining agreements, HR policies and procedures and partnering with leaders to resolve conflicts/grievances
• Uses advanced HR Information Systems to access and analyze data for reporting purposes based on business unit needs and uses relevant data to recommend solutions
• Ensures Gold Anchor standards, Safety, Environmental and other company policies and standards are consistently maintained
• Strives to build employee morale and develops strategies in partnership with onboard leadership to enhance overall employee satisfaction; ensures a commitment to crew satisfaction in the HR Center; inspires crew through encouragement and recognition of outstanding performance
• Designs and drives the execution of an HR strategic plan
• Continually looks for new ways to drive performance both within the HR team and the broader shipboard environment
• Facilitates a culture of commitment to the company’s values, standards, operating philosophies and overall business strategy
• Participates as a member of the Shipboard Executive Committee and serves as a strategic partner to the shipboard leadership by providing human resource direction and guidance on all employee related issues
• Proactively identifies talent and encourages shipboard leaders to do the same; assists in developing succession plans
• Educates onboard management and crew members with regards to the company’s position change/promotions process; partners with Department and Division Heads to ensure consistent and fair application
• Provides open, honest and candid performance feedback and takes appropriate action to improve performance
• Develops direct reports and high potential members of the Human Resources team to strengthen their current performance and prepare for future advancement
• Is a role model for others and serves as a positive ambassador of Royal Caribbean Cruises