Barista

POSITION SUMMARY

Suggest and serve high quality Starbucks We Proudly Serve (WPS) and/or Starbucks Licesnsed products ( including related ice cream and complimentary/ retail pastries) while serving guests following the GOLD Anchor and Starbucks Standards. To further participate in the Beverage Operation team, adhere to all Royal Caribbean standards with passion and enthusiasm.

HIRING REQUIREMENTS

• Ability to read, interpret and demonstrate the preparation of drink recipes.
• Extensive knowledge of beverage handling procedures with the regard to public health standards.
• Knowledge of principles and processes for providing customer and personal service including needs assessment, problem resolution and achievement of quality service standards.
• Ability to work positively and cooperatively in a diverse team environment to meet overall established timeframes for the entire bar service operation.  Ability to communicate tactfully with all levels of management, co-workers and other shipboard employees to resolve problems and negotiate resolutions.
• A passion for coffee related products and hospitality overall is preferable.
• Ability to speak English clearly, distinctly and cordially with guests.
• Ability to read and write English in order to understand and interpret written procedures. This includes the ability to give and receive instructions in written and verbal forms and to effectively present information and respond to questions from guests, supervisors and co-workers
• Must be a minimum of 20 years of age when applying for position