Purser

Job description includes section “Duties and requirements for all hotel crew”

Reporting 

• The Purser reports to the Hotel Manager

Ranking

• 3 gold stripes with white bars in-between.

Privileges

• Single cabin.
• Uniform shirts, pants and jackets are provided for by the Company.
• No bar allowance, 50% discount in bars.
• Family visit onboard allowed if family stays in cabin, with permission from the Captain and Head Office.

Skills, Experience and Education

• Experience in accountancy and administrative duties.
• Fluency in English.
• Proficiency in MS Word and Excel.

Responsibilities

• The Purser is the Chief Financial Officer onboard the vessel.  
• Reception Desk
  • Supervising the Receptionists.
  • Ensuring that all passenger requests, inquiries and concerns are responded to promptly.
  • Ensuring all passenger paperwork is in order.
  • Ensuring all passenger information materials are printed on time (daily program, menus, etc.)
  • Recordkeeping of AVOs and maintenance requests.
  • Recordkeeping of lost and found items.
  • Improving service by training staff in proper techniques and methods.
• Port Clearances
  • Preparing documentation required to ensure ship’s clearances in ports.
  • Liaising with ship’s agents in preparation of ship’s clearances.
  • Developing and maintaining good working relationships with local port authorities.
• Administration
  • Managing the ship’s accounting and financial functions.
  • Providing accounting, financial, sales and revenue statements to the Company.
  • Maintain accurate passenger and crew manifests.
  • Preparing preliminary and final statements for passengers and crew, and collecting funds thereof.
  • Auditing and supplying cash floats for the Reception Desk.
  • Ordering cash, maintaining the contents of the safe and ensuring an adequate supply of cash is onboard.
  • Mailing or emailing reports and documents from ship to the Company
  • Coordinating the crew payroll, preparing cash advances for crew.
  • Coordinating crew sign offs and crew sign ons.
  • Assisting crew regarding the Ocean Pay Card and system.
  • Coordinating passenger embarkation and debarkation procedures with shore side agents for ship’s clearance purposes.
  • Safekeeping passports of passengers and crew, seaman’s books, contracts.
• POS (point of sales) System
  • Updating pricing and article information in the POS system
  • Importing and exporting financial and passenger information into/out of the POS system.
  • Training personnel on the POS system.
• • Inventories
  • Supervising the inventories of the Gift Shop, Massage Salon/Spa and Office Supplies.
  • Providing monthly inventory counts thereof.
  • Working with the Inventory Controller to ensure proper financial documentation of all orders put into the MXP purchasing system.

Working Hours

• 24 hours/day on duty when required.

Training:

The following courses and/or certificates are mandatory:

• STCW