Hotel Director

Reports to:

Director of Hotel Operations

Objective:

To ensure the ultimate Silversea cruise experience for guests

Job Skills:

Strong leadership skills and practice "leadership by example" Ability to work with international crew. Professional appearance and excellent social skills.

Responsibilities:

Implements strategies to achieve service goals; Ensures that all guest requests, inquiries and complaints are responded to promptly; Oversees the activities of the entire hotel department; Ensures necessary maintenance and repairs; Maintains guidelines, policies, procedures and training practices set by the corporate office Maintenance of the Hotel Operation Manual

Education/Experience:

Degree in Hospitality Management. Strong F&B Background Shipboard experience, good exposure to leading a team. Will also have a strong land based managerial background in a luxury environment.

Computer Skills:

Computer knowledge; Word, Excel, Fidelio

Language Requirement:

Fluent English. Preferably 1 additional language; German, French, Italian or Spanish