Waiter (m/f) - MSC Cruises - German speaking

Discover a world of opportunities …
… become one of our masters of the sea!

MSC Cruises, part of the Mediterranean Shipping Company, is the market leader in Europe, including the Mediterranean, South America and South Africa, and sails year-round in the Mediterranean. Its seasonal itineraries cover northern Europe, the Atlantic Ocean, the Caribbean and French Antilles, South America, southern Africa, and Abu Dhabi, Dubai and Oman.

MSC Cruises feels a deep responsibility for the environments in which it operates, and was the first company ever to earn the Bureau Veritas "7 Golden Pearls" for superior management and environmental stewardship. In 2009, MSC Cruises began an enduring partnership with UNICEF to support various programmes assisting children worldwide. So far, more than €3m has been collected in voluntary guest donations.

MSC CRuises was born in the Mediterranean, and draws inspiration from this heritage to create a unique experience for holidaymakers worldwide. Its fleet comprises 13 modern ships: MSC Preziosa; MSC Divina; MSC Splendida; MSC Fantasia; MSC Magnifica; MSC Poesia; MSC Orchestra; MSC Musica; MSC Sinfonia; MSC Armonia; MSC Opera, MSC Lirica, MSC Meraviglia and MSC Seaside.

Building our future together

• Over 15 million guests have discovered a world of luxurious emotions aboard our ships
• With the introduction of MSC Seaside in 2017 our fleet expansion is well underway and with a further 9 ships on order, including the revolutionary World Class project of four 200.000 GRT LNG-powered ships, we are actively looking to employ over 50.000 new crew over the coming years
• We pride ourselves on our diversity: our staff comes from more than 75 different countries and guests from over 187!

Become part of our exciting MSC Cruises family in one of our on-board departments and apply today as:

German speaking Waiter (m/f)

JOB PURPOSE

While establishing a friendly relationship with guests, the Waiter provides excellent and professional dining service to guests, presenting the menus and suggesting particular courses and drinks.

KEY RESPONSIBILITIES

• Supervises their assigned station at any restaurant, including the buffet area;
• Greets, presents menus and takes orders from guests;
• Presents the wine and beverage list and helps guests make their selection;
• Serves the various courses and beverages, ensuring correct presentation;
• Ensures that the assigned station is clean and supervises the correct mise en place before and after every service;
• Reports immediately any problems and guests’ complains to their direct supervisor;
• Supervises the Assistant Waiter assigned to their station, ensuring they are performing their job correctly, and providing help, encouragement and coaching.

JOB REQUIREMENTS (skills, competencies, experience)

• Fluent English, oral and written, plus good verbal communication skills in German;
• High School certificate is advantage;
• Experience in 4/5 stars restaurant, hotel or resort is an advantage;
• Good interpersonal skills, positive attitude and willingness to learn;
• Passion for hospitality and customer service driven;
• Cruise industry experience is an advantage;
• STCW certification is compulsory (basic fire fighting, personal survival techniques, elementary first aid, personal security and social responsibility);
• A recognised medical certification is required before starting to work on board.